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Big City Mitsubishi

Brooklyn, NY

3.6
100 Reviews
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5803 Church Ave

Brooklyn, NY

11203

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Showing 100 reviews

June 06, 2024

Made an appointment to test drive a car, They called me in the morning to confirm my appointment for noon. I drove 1 and a half hours and when I arrived I was told that it had been sold. Wasted my time, av More

by Anonymous
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
“asia”
June 06, 2024

This was the best experience I had with the intake person was great. Think that he’s new because I never met him before and I have begin there lots of times More

by B.PATTERSON251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his but he’s older man who is new .
Jul 02, 2024 -

Big City Mitsubishi responded

Thank you for trusting us with your buying experience.

June 01, 2024

Was great experience. Alfred really worked on pushing the deal through. I am a Happy customer. More

by A.DONALDSON527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred
May 31, 2024

got an oil change - valet took my key and had to wait 45 minutes until he returned to leave with my vehicle. Had to come back a week later because the oil light came on...the levels of oil were not correct. More

by Prof.daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
n/a
May 31, 2024

I like taking my car to this service center i am quite familiar with the service representatives and they are with we. They are very friendly they explain the issues with you and what to do next. More

by AANDREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
May 30, 2024

They are efficient and they work with you. Great people. Every time I bring my car I leave there satisfied More

by KARLALEXANDRE39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
May 28, 2024

Great way to sell a vehicle make an appointment walk right in and walk right out very smooth transition we enjoyed our experience More

by robmonte64@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Launch was a great help and a great team member explained everything no pressure sale great experience we took our time I got exactly what we wanted.
May 24, 2024

Took they time to get the job done communicating very well on my car problem More

by TERRYENY45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 22, 2024

The original issue still persists. I went days without hearing from them. I felt like a pest. More

by SAMSCHEIDT7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
idk
May 15, 2024

Adrian was beyond amazing. Exceptional customer service, great knowledge of the service he sells, and full of humor. Thanks for an unforgettable experience ! More

by Benji
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian
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