Big City Mitsubishi

Richard is a great salesman and I appreciate the work he put in to get me my new car put in to get me my new car More

He was so helpful! We are totally satisfied with the customer service he gave me superb service got me in the car I wanted. We are totally satisfied with the customer service he gave me superb service got me in the car I wanted. More

Car had no Manual I was asked to buy it on EBay which I bought for $108.00 up till now no reimbursement. No floor mate on driver side No second key Auxiliary battery malfunction message Noise coming f bought for $108.00 up till now no reimbursement. No floor mate on driver side No second key Auxiliary battery malfunction message Noise coming from front wheel when you turn the tire. Coming from Suffolk County is far. More

Pricing was unclear from the start (Truecar). $2k in fees were added to the advertised price and half of that was a forced LoJack “subscription”. Having to haggle does not make for a pleasant car $2k in fees were added to the advertised price and half of that was a forced LoJack “subscription”. Having to haggle does not make for a pleasant car buying experience and artificially lowering the price prevents proper price comparison More

Very helpful. Received new tires and a multi points inspection. Very thankful to the team who worked on my car Received new tires and a multi points inspection. Very thankful to the team who worked on my car More

Great customer service … they explained every step In detail … I was surprised how fast the process was .. the sales man Will was very attentive and very understanding to all my needs and wants I would r detail … I was surprised how fast the process was .. the sales man Will was very attentive and very understanding to all my needs and wants I would recommend this dealership to anyone who asks More

I had to wait a long time and then to be told to fix the problem was going to be over 2 K but I needed to pay $1200 and I could finance the balance I usually never have a problem and leave feeling happy bec problem was going to be over 2 K but I needed to pay $1200 and I could finance the balance I usually never have a problem and leave feeling happy because the issue ALWAYS gets resolved but not that last visit and I will still go back for my regular services More

For oil change with an appointment, waiting time about 3 hours. And only lower level. 3 hours. And only lower level. More