
Big City Mitsubishi
Brooklyn, NY
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My customer representative's name is Josue, and he's wonderful in explaining the problems with my vehicle. I've been at this dealership since I purchased my vehicle back in 2018, and I've never entertai wonderful in explaining the problems with my vehicle. I've been at this dealership since I purchased my vehicle back in 2018, and I've never entertained the idea of going any where else. Thank you, Josue! More
He was very knowledgeable about everything he make me feel confident about my decision. He have good communication ans customer service skills. feel confident about my decision. He have good communication ans customer service skills. More
This dealership, "Big City Mitsubishi" attempted to scam me during my vehicle purchase. I was interested in paying cash, but they insisted I finance through them first, then immediately pay it off to get th me during my vehicle purchase. I was interested in paying cash, but they insisted I finance through them first, then immediately pay it off to get the posted cash price. When I refused, they increased the price from $33,000 to $43,000, despite advertising a 3.5% cash discount. They failed to disclose any of this over the phone. This is a illegal tactic called "Bait and switch". This shady behavior makes them untrustworthy. Do not waste your time going here. More
The service was quick and the staff was very polite. I dropped my car off with very little wait time and got a call to pick it up within a few hours. I dropped my car off with very little wait time and got a call to pick it up within a few hours. More