Big City Mitsubishi

I had the worse customer service experience. The staff was very rude and only pretended to help. I went in with one issue on the card, but came out with many more. On top of that, they love to ju The staff was very rude and only pretended to help. I went in with one issue on the card, but came out with many more. On top of that, they love to just reset the vehicle so all lights go off and give you your card back without actually fixing anything. I am very disappointed with this place. More

Mike Stoupakis is the man for the job. He is the best. Everyone is super attentive. He is the best. Everyone is super attentive. More

Scam city! !!! Went to look at a car that in the morning was posted at one price, less than an hour latwr the car (same vin number) was several thousand more. Wh !!! Went to look at a car that in the morning was posted at one price, less than an hour latwr the car (same vin number) was several thousand more. When i showed the sales person said add with the time stamp, they acted like i was lying and stupid. Walked right out. Never again. Big City Mitsubishi and Luxury Pre-Owned Super Center (Owner) 19 minutes ago "We are truly sorry to hear about your experience at our dealership, John. We strive to provide transparent pricing and exceptional customer service, which clearly was not the case during your visit. Your feedback is extremely valuable to us, and we will make sure to address this issue with our sales team to ensure it does not happen again. We apologize for any inconvenience this may have caused you and hope you will consider giving us another chance in the future. Thank you for bringing this to our attention." This empty apology will change nothing. The shady practices will continue. Take a walk with the xx. A BBB complaint is headed under the tree this year. As well as complaints on yelp, car gurus, KBB, and more. You had a chance to make a home run sale this morning but sketchy acts ruined it. So NO i will NOT consider giving you and your scam dealership a chance ever again.The fake apology doesn't address the sketch act that was pulled about not honoring a price you advertised an hour before I got there. I had proof with the vin, and the time stamp that showed the add was posted. Just like everything else was a sketch and a scam, the phony fake apology did not and will not address these practices. You lost a deal today because of these sketchy scammy scummy practices. A waste of time and never again to that dump. More

This dealership is phenomenal. I love their service and they're authentically courteous, eager to help, and understands what "service" actually means. There is no other dealership I love their service and they're authentically courteous, eager to help, and understands what "service" actually means. There is no other dealership or service auto center that can even come close in comparison. Mike Stoupakis is the man. If you ever need service and you find him, he takes care of you like family. I have seen how he interacts with all the customers while they come in and out, and he is patient, kind, generous, reasonable, and caring. He is a real treasure. More

Very professional and very polite and helpful without overselling the customer Also quick service to overselling the customer Also quick service to More

We are made to feel at home here, that’s why we come back, that’s why. back, that’s why. More

The service center handles my service in a very professional manner. I am very happy with their service professional manner. I am very happy with their service More

Wait times were excessive. No ability to accommodate same day drive up repairs. Don’t show up any later than 7:30 if you want to get your oil changed. No ability to accommodate same day drive up repairs. Don’t show up any later than 7:30 if you want to get your oil changed. More

This dealer is very shady. Don't trust them. I purchased a vehicle from them for 15k online after I got the first bill it was 22k. They are liars and deceptive practices. They Don't trust them. I purchased a vehicle from them for 15k online after I got the first bill it was 22k. They are liars and deceptive practices. They add on so much extra and don't even tell you about it More

William from Germany was great and efficient. he should be given a raise and a medal. he should be given a raise and a medal. More