Big City Mitsubishi

Big City Mitsubishi responded

Thank you for the great review! We’re glad you enjoyed the friendly service, quick process, and the little extras like the coffee and beverages. Come back anytime!

Big City Mitsubishi responded

We sincerely apologize for the frustration and lack of communication you’ve experienced. This is not the level of service we strive for. Your concerns are important to us, and we want to make this right. We will ensure your message is brought to the owner’s attention promptly. Thank you for your patience

Big City Mitsubishi responded

Thank you for the awesome review! 🚀 We’re over the moon that you enjoyed our service and are excited to hear you’d refer us to your friends, coworkers, and associates. Knowing we’ve earned your trust means the world to us, and we couldn’t ask for a better compliment! Have a great day.

Big City Mitsubishi responded

Thanks so much for your patience—and for hanging in there with us! 🚗💨 We’re thrilled to hear you were happy with the result, even if we kept you waiting a bit longer than expected. Sometimes good things take a little extra time, but we're glad our team could make the experience enjoyable in the end. Have a great day.

Big City Mitsubishi responded

We’re truly sorry to hear about the disappointing experience you’ve had with us and apologize for the frustration and lack of support you’ve encountered. Your feedback is invaluable in helping us understand where we need to improve, especially in areas of communication and management. If you’re open to it, we’d appreciate the chance to address your concerns directly and do whatever we can to make this right. Please don’t hesitate to reach out to us.

Big City Mitsubishi responded

Thank you for taking the time to share your experience with us. I'm truly sorry to hear about the challenges you've faced, and I apologize for the frustration and disappointment our service has caused. It's disheartening to know that your attempts to seek assistance were met with obstacles rather than solutions. We are dedicated to providing a positive experience for all our customers, and I regret that we fell short in your case. Please know that your feedback is being taken very seriously, and I am committed to personally addressing your concerns. I would appreciate the chance to connect with you directly to learn more about what happened and to find a way to make things right.

Big City Mitsubishi responded

Thank you for the great feedback! We’re thrilled to hear you had a positive experience with our team and that everything went smoothly and promptly. Providing friendly and efficient service is what we aim for, and we’re so glad it made a difference in your visit. We look forward to seeing you again!

Big City Mitsubishi responded

Thanks for the shoutout on our service! We’re glad you had a good experience, and we hear you loud and clear on the loaner cars (we’re working on it!). As for those squeaky-clean returns—challenge accepted! Next time, we’ll make sure your car leaves looking as fresh as it runs. Thanks again for your feedback and for helping us get even better!

Big City Mitsubishi responded

Thank you for the fantastic shoutout! We’re so happy to hear you had an excellent experience with us. 😄 Knowing you'd recommend us means the world, and we’re here anytime you or a friend is ready for that clean new ride!

Big City Mitsubishi responded

Thank you for the kind words! We're thrilled to hear that our team’s professionalism and efficiency made for a smooth experience. Making car shopping easy and enjoyable is what we aim for, and it’s great to know we hit the mark for you. We’re here anytime you need us—enjoy your new ride!