Big City Mitsubishi
Brooklyn, NY
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The lies and schemes from this dealership is sad and disgusting , The manager Jose is rude . I was never given registration I had to order on my own and given wrong car then told to hold it for title wh disgusting , The manager Jose is rude . I was never given registration I had to order on my own and given wrong car then told to hold it for title which doesn't come until loan paid off . Now no one answers calls or emails . Do not ever use them More
I waited 5 hours for an oil change. I arrived to the facility at 9AM, my appointment was for 9:30AM. I checked in with the manager about the estimated time for the service to be complet I arrived to the facility at 9AM, my appointment was for 9:30AM. I checked in with the manager about the estimated time for the service to be completed, he stated 20 minutes. An hour and half later my vehicle was still not ready. It was not until I started to ask for a supervisor that I was able to get my vehicle. I left the facility at 2PM. More
Worst dealer - do not work with these guys. I purchased a car from them 67 days ago and they still have not licensed & registered my vehicle. The temp plates last 15 days, so I started calling I purchased a car from them 67 days ago and they still have not licensed & registered my vehicle. The temp plates last 15 days, so I started calling them after two weeks. They've lied to me repeatedly, never called me back, and have no understanding of the DMV's process to get me plates. Fortunately, I put part of the payment on my credit card, so I am getting that money back. But I can never get back the daily phone calls to check on what should be a hassle-free process. More