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Big City Cars / The Auto Brokers

Fort Wayne, IN

3.8
321 Reviews

4910 Lima Rd

Fort Wayne, IN

46808

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Showing 321 reviews

March 30, 2019

Friendly service We met with Amy Walda who was very friendly and helpful. She was able to answer our questions efficiently. Thank you for great customer service. More

by nlovewithphil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Walda
February 24, 2019

Rough Vehicles Every vehicle I drove had a check engine light on....not a place I would do business with. Sales people looked disheveled as well...shop elsewhere. More

by Dowser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Moore
Mar 06, 2019 -

Big City Cars / The Auto Brokers responded

Hello. My name is Cameron. I am one of the managers here at Big City Cars. I wanted to reach out to you about your review, because I had a few concerns. I can't look you up in our system to find out who you worked with or what vehicles you drove. I also see you mentioned Brad Moore who hasn't been employed with us for a while. If you could please give me a call at 260.212.1111 or email me at cameron.caley@theautobrokers.net so we can discuss your experience personally and we can work toward a better conclusion.

February 13, 2019

Friendly Staff! I was very satisfied walking in and greeted by more than one smiling-employee. I didn’t get around to buying anything but I plan on going back in the More

by maxwellc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Charron, Chad Sawyer, Joe Dechert
February 08, 2019

FANTASTIC CUSTOMER SERVICE The previous dealership I went to completely screwed me over. BCC took the time to listen and work with me to get me into the perfect car! I’m thankf More

by Claire97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Dechert, Amy Walda
February 04, 2019

Better car shopping experience than I expected! I'm sure we all feel the same way about shopping for a car... Insert eye roll... But I have to admit I was pleasantly surprised by my experience at th More

by lwenino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maxwell Charron
January 22, 2019

Great experience, willingness to help anyone! Chad got me a great deal, way better than I ever expected. Vladimir took his time and found me the perfect vehicle. Zero down and a brand new car! Wil More

by Jhoffman260
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Sawyer
December 17, 2018

Great experience I made an appointment to meet with Amy about a new car. I have been turned down by two dealerships in the few days before and she assured me that she More

by Vonda_mae38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Dechert, Amy Walda
December 15, 2018

Very helpful and time conscious Amy and others went out of their way to assist with a time crunch I had during the purchasing of my gonna from Big City Cars. It was much appreciated. More

by AA from Angola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Walda
November 30, 2018

Beeautiful cars i went in and felt so welcomed and they instantly helped me, i finally got my first car, i recommend this dealership! they sure are a friendly place. More

by judgecali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Walda , Anthony Frisoli
November 24, 2018

Glad I made appointment They worked hard into getting me into truck I wanted. Didn't feel pressured into something I didnt want to drive or settle for. Friendly. More

by Melchi3673
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Sawyer, Amy Walda
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