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Biener Ford - Service Center

Great Neck, NY

4.7
378 Reviews

378 Reviews of Biener Ford - Service Center

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February 01, 2023

Easy check-in and timely service. Biener's honest assessment of an electrical system error saved a potentially costly diagnostic charge. More

by TLOUIZOU
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service Department
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Mar 08, 2023 -

Biener Ford responded

We're ecstatic to know that your experience was excellent, and we appreciate your effort to share it with us. Thank you for the 5-star rating!

February 01, 2023

Amazing service fans friendly. I would definitely recommend their service department to all my friends More

by SHN5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac Negrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Del Balzo, Rich Pizzo
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Mar 08, 2023 -

Biener Ford responded

We're thrilled to hear that you had an exceptional experience, and we're grateful for you to take out time and share it with us. Thank you!

January 26, 2023

Best service I’ve ever had at a car dealership. Top rating for sure. Highly recommended. More

by MTSHIELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager Lou 5 stars as well. , Benny D'Angelo
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Mar 08, 2023 -

Biener Ford responded

We are delighted to hear that you had a 5-star experience and appreciate you for sharing it with us.

January 15, 2023

I highly recommend this FORD service center. I needed a last minute oil change/tire rotation and they accommodated me right away. They were very reliable - they found a couple of other things th More

by BELLAKIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou & Anthony
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Mar 08, 2023 -

Biener Ford responded

We're so happy to hear that our team could come through for you last minute during your time of need! Thank you for coming in to see us, we look forward to serving you and your vehicle again in the future.

January 14, 2023

Lou helped me out so much, he is the best! ! He got my car in when I was in a time crunch! More

by ALEXISASHERIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Del Balzo
Report | Print
Mar 08, 2023 -

Biener Ford responded

We're glad we could help you out in a pinch! Thanks for sharing, we hope to serve you again soon.

January 14, 2023

Chris was super nice and helpful. Highly recommend . Top notch service, extremely fast and reliable More

by ADINYC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Pizzo
Report | Print
Mar 08, 2023 -

Biener Ford responded

We're elated to know that you had an incredible experience and are thankful that you took the time to share it with us. Thank you so much!

January 11, 2023

Quite refreshing to find a Ford dealer with disposition and customer relations in vast contrast to corporate suite incompetence of Ford Motor Co More

by attorney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Mar 08, 2023 -

Biener Ford responded

We're thrilled to hear you found us to be refreshing! Thanks for sharing, we look forward to seeing you again soon.

January 04, 2023

Very friendly and prompt service was excellent customer service very good . My car wait time was exactly on time More

by vadwantie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kurinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Garcia, Jeremy Simms
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Jan 11, 2024 -

Biener Ford responded

Thank you for taking the time to share your experience! We look forward to serving you again soon.

December 30, 2022

You keep telling me my car is ready. I have never done business with you More

by RICHKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Issac Negrete
1.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Han
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kurinskas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Me , customer not listed , Benny D'Angelo, Frank Garcia, Jeremy Simms, Louis Del Balzo, Rich Pizzo
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December 29, 2022

Everyone was very accommodating. I even had breakfast there. I also was in and out rather quickly. I was pleased as Ieft the dealership. More

by KEYSTONEKENNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry. I don't remember their names.
Report | Print
Jan 11, 2024 -

Biener Ford responded

We are happy to hear that your visit was accommodating. Thank you for taking the time to share your experience. We look forward to seeing you again soon!

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