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Biener Ford - Service Center

Great Neck, NY

4.7
378 Reviews

378 Reviews of Biener Ford - Service Center

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June 13, 2023

A truly honest service department. I've only had my F150 serviced by them and they always advise me correctly. They definitely have my best interest in mind. Thanks to Lou and the crew More

by WP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Del Balzo , Steve Tomasik
Jun 14, 2023 -

Biener Ford responded

We're glad that you can trust your F150 with our dedicated service team! We really appreciate the kind words and look forward to continuing to serve you!

June 07, 2023

Very nice people my second time there. I will go again whit no problem. Call me several times for let me know the status off the car. More

by aldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Kurinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny D'Angelo, Louis Del Balzo
Jun 14, 2023 -

Biener Ford responded

We're happy that our team had great communication & was able to keep you updated about your vehicle. Thanks for the review!

May 28, 2023

Chris from service is an crucial assets for this Dealer you cannot find people like this anymore More

by Adi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Biener Ford responded

Thank you so much for the kind words, we're thrilled our team was able to leave such an impression. We really look forward to serving you again soon, take care!

May 17, 2023

Communication and quality were excellent. Definitely will be a repeat customer. Steve made sure I knew exactly what was going on. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
May 17, 2023 -

Biener Ford responded

We're excited to hear we could make you a repeat customer! Thanks for the kind words and for allowing our team to serve you.

May 16, 2023

Always a great experience at Biener Ford. Exceptional service! Steve provides excellent customer service every time. I will remain a Ford customer because of my experiences when I take my car More

by NardiaMohsin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, Benny D'Angelo
May 17, 2023 -

Biener Ford responded

That's fantastic, we're so happy that you have had such positive experiences with our team & that Ford always exceeds your expectations! Thank you so much for coming in to see us, we look forward to continuing to serve you.

May 13, 2023

Excellent service and experience. The service advisor Steve was so kind and polite. Helpful when I was having a bad day. Quick turn around. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
May 15, 2023 -

Biener Ford responded

We're so glad our team could help to turn your bad day around! Thank you so much for the kind words, we hope to serve you again in the future.

May 07, 2023

Great place to get your Ford worked on. They worked around my crazy schedule. Works great. More

by robertdorans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac Negrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kurinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service , Benny D'Angelo, Frank Garcia, Jeremy Simms, Louis Del Balzo, Rich Pizzo
May 08, 2023 -

Biener Ford responded

We're happy to hear that our team was able to accommodate your busy schedule! Thank you so much for sharing and for coming in to see us.

May 01, 2023

From the General manager to the techs doing the work, these people are the best. Great experience More

by dstoddard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Del Balzo, Rich Pizzo
May 02, 2023 -

Biener Ford responded

We're thrilled to hear this! Thank you for taking the time to share your experience with us, we look forward to serving you again soon.

May 02, 2023 -

dstoddard responded

You're very welcome Commpath, Inc

April 30, 2023

the mechanics are wery knowledgeable and talented work quality is excellent, the labor is very expensive! More

by jkun85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny D'Angelo
May 01, 2023 -

Biener Ford responded

Thank you for sharing! We're glad you had an amazing experience & we look forward to serving you again soon.

April 29, 2023

I was very happy with my first service experience at Biener Ford. From the moment i pulled up, to check in; me and my Bronco were treated with professionalism. Appreciate the way they walked me through More

by M.car1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Del Balzo
May 01, 2023 -

Biener Ford responded

We're glad our team could treat your Bronco with care! Thank you for taking the time to share your experience with us & allowing our team to serve you.

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