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Biener Ford

Great Neck, NY

Overview
Employees
Reviews
Vehicles
4.6
511 Reviews
At Biener Ford we want your experience to match your expectations. For over 90 years, the Biener family has proudly served the Long Island community. We aim to surpass your car buying expectations through excellent customer service. The moment you walk into our showroom, which features the latest Escape, F-150, Fusion, Edge, and Explorer, we intend to help you find a new or used vehicle to fit your needs.
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661 Northern Blvd

Great Neck, NY

11021

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Showing 511 reviews

June 25, 2023

Very nice dealership first time there will definitely go back very professional staff had to bring my car in for a recall More

by Epstein57
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jun 26, 2023 -

Biener Ford responded

We're happy to hear that, thanks for taking a moment to share with us!

June 24, 2023

Great service and an exceptionally clean facility including the service area and garage. Speedy too More

by Mpuntillo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Louis Del Balzo
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Jun 26, 2023 -

Biener Ford responded

Thank you, we're so glad you had a great experience with our team! We look forward to serving you again soon.

June 24, 2023

Courtesy was off the charts! attentive great communications. It was easy to book a appointment and they made me feel like I was a client not just a customer. Repairs to a car a More

by mfiechter
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Simon Han
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve tomasik, Benny D'Angelo
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Jun 26, 2023 -

Biener Ford responded

That's wonderful, we're so glad you had an amazing experience with our team! We really appreciate the kind words and look forward to serving you again in the future.

June 17, 2023

Everyone was exceptionally friendly and helpful. Steve Tomasik was able to move mountains to make my service happen at light speed given an unforeseen circumstance with a robbery from my vehicle on More

by Toni Webster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only worked with Steve in service
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Jun 19, 2023 -

Biener Ford responded

We're so glad that our team was able to provide you with an excellent experience during your visit despite the circumstance. Thank you so much for coming in to work with us, we hope to serve you again in the near future.

June 13, 2023

Welcoming Polite Caring Information updated often Scheduling appointments could be easier Service completed quickly and on time More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Jun 14, 2023 -

Biener Ford responded

Thank you so much for the kind words! We're glad your experience was quick & easy. We look forward to serving you again in the near future.

June 13, 2023

A truly honest service department. I've only had my F150 serviced by them and they always advise me correctly. They definitely have my best interest in mind. Thanks to Lou and the crew More

by WP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Del Balzo , Steve Tomasik
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Jun 14, 2023 -

Biener Ford responded

We're glad that you can trust your F150 with our dedicated service team! We really appreciate the kind words and look forward to continuing to serve you!

June 07, 2023

Very nice people my second time there. I will go again whit no problem. Call me several times for let me know the status off the car. More

by aldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Kurinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny D'Angelo, Louis Del Balzo
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Jun 14, 2023 -

Biener Ford responded

We're happy that our team had great communication & was able to keep you updated about your vehicle. Thanks for the review!

May 28, 2023

Chris from service is an crucial assets for this Dealer you cannot find people like this anymore More

by Adi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Biener Ford responded

Thank you so much for the kind words, we're thrilled our team was able to leave such an impression. We really look forward to serving you again soon, take care!

May 17, 2023

Communication and quality were excellent. Definitely will be a repeat customer. Steve made sure I knew exactly what was going on. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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May 17, 2023 -

Biener Ford responded

We're excited to hear we could make you a repeat customer! Thanks for the kind words and for allowing our team to serve you.

May 16, 2023

Always a great experience at Biener Ford. Exceptional service! Steve provides excellent customer service every time. I will remain a Ford customer because of my experiences when I take my car More

by NardiaMohsin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, Benny D'Angelo
Report | Print
May 17, 2023 -

Biener Ford responded

That's fantastic, we're so happy that you have had such positive experiences with our team & that Ford always exceeds your expectations! Thank you so much for coming in to see us, we look forward to continuing to serve you.

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