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Biener Ford

Great Neck, NY

Overview
Employees
Reviews
Vehicles
4.6
514 Reviews
Biener Ford is now powered by the Alpha Auto Group and is committed to delivering a world-class experience to each & every customer whether it is to lease, purchase, or service their new car. The Biener Family of Car Dealerships has proudly served customers from Great Neck, Nassau, Suffolk, Queens, and the Greater NYC Metro Area for over 90 years. For assistance with any of your automotive needs please feel welcome to contact us @ (516)466-6400 or visit us at @www.bienerford.com.
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661 Northern Blvd

Great Neck, NY

11021

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Showing 514 reviews

July 11, 2023

They offered to come to my house to fix a recall issue, thank you so much Steve! Service was on time, fast and excellent More

by NYCfordowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve from the Service Dept
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Jul 12, 2023 -

Biener Ford responded

We're so glad we could make a stressful recall a little easier on you! Thank you for the kind words, we look forward to serving you again.

July 04, 2023

they are selling van they dont have, listed price and selling price was way off scam More

by james im
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Simon Han
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kurinskas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny D'Angelo, Frank Garcia, Jeremy Simms
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Jul 10, 2023 -

Biener Ford responded

We appreciate the feedback. We apologize that the vehicle you were interested in was sold when you inquired about it. If you have a moment to do so, please reach out to our General Manager Richie at richpizzo@biener.com, so that we can address your concerns and make it right. We hope to hear from you.

June 28, 2023

Friendly and helpful! Responsive to questions or problems, and good with followup communication. Thank you. More

by lindsey1027
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve T.
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Jun 29, 2023 -

Biener Ford responded

That's fantastic, we're thrilled that you had an amazing experience with our dedicated team. We look forward to serving you again in the future, thank you.

June 25, 2023

Very nice dealership first time there will definitely go back very professional staff had to bring my car in for a recall More

by Epstein57
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jun 26, 2023 -

Biener Ford responded

We're happy to hear that, thanks for taking a moment to share with us!

June 24, 2023

Great service and an exceptionally clean facility including the service area and garage. Speedy too More

by Mpuntillo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Louis Del Balzo
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Jun 26, 2023 -

Biener Ford responded

Thank you, we're so glad you had a great experience with our team! We look forward to serving you again soon.

June 24, 2023

Courtesy was off the charts! attentive great communications. It was easy to book a appointment and they made me feel like I was a client not just a customer. Repairs to a car a More

by mfiechter
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Simon Han
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve tomasik, Benny D'Angelo
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Jun 26, 2023 -

Biener Ford responded

That's wonderful, we're so glad you had an amazing experience with our team! We really appreciate the kind words and look forward to serving you again in the future.

June 17, 2023

Everyone was exceptionally friendly and helpful. Steve Tomasik was able to move mountains to make my service happen at light speed given an unforeseen circumstance with a robbery from my vehicle on More

by Toni Webster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only worked with Steve in service
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Jun 19, 2023 -

Biener Ford responded

We're so glad that our team was able to provide you with an excellent experience during your visit despite the circumstance. Thank you so much for coming in to work with us, we hope to serve you again in the near future.

June 13, 2023

Welcoming Polite Caring Information updated often Scheduling appointments could be easier Service completed quickly and on time More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Jun 14, 2023 -

Biener Ford responded

Thank you so much for the kind words! We're glad your experience was quick & easy. We look forward to serving you again in the near future.

June 13, 2023

A truly honest service department. I've only had my F150 serviced by them and they always advise me correctly. They definitely have my best interest in mind. Thanks to Lou and the crew More

by WP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Del Balzo , Steve Tomasik
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Jun 14, 2023 -

Biener Ford responded

We're glad that you can trust your F150 with our dedicated service team! We really appreciate the kind words and look forward to continuing to serve you!

June 07, 2023

Very nice people my second time there. I will go again whit no problem. Call me several times for let me know the status off the car. More

by aldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Kurinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny D'Angelo, Louis Del Balzo
Report | Print
Jun 14, 2023 -

Biener Ford responded

We're happy that our team had great communication & was able to keep you updated about your vehicle. Thanks for the review!

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