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Biener Ford

Great Neck, NY

Overview
Employees
Reviews
Vehicles
4.6
511 Reviews
At Biener Ford we want your experience to match your expectations. For over 90 years, the Biener family has proudly served the Long Island community. We aim to surpass your car buying expectations through excellent customer service. The moment you walk into our showroom, which features the latest Escape, F-150, Fusion, Edge, and Explorer, we intend to help you find a new or used vehicle to fit your needs.
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661 Northern Blvd

Great Neck, NY

11021

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Showing 511 reviews

September 12, 2023

I did not get my Ford Explorer from Bieber but from Day one they have been servicing it and they have been Awesome! Next Ford is definitely going to be from them! More

by Panagiotis.Sakkatos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Del Balzo
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Sep 14, 2023 -

Biener Ford responded

Thank you for taking the time to share your experience with Biener Ford! We appreciate your business and look forward to helping you in the future.

August 24, 2023

Very good dealership very helpful staff was excellent my new car Mustang mache is super More

by Bob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Issac Negrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kurinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny D'Angelo, Frank Garcia, Jeremy Simms, Louis Del Balzo, Rich Pizzo
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Aug 25, 2023 -

Biener Ford responded

Hi Bob, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our dealership and that you're loving your new Mustang Mach-E. If you ever need anything, feel free to reach out. Enjoy the ride!

August 23, 2023

Great sales experience with salesperson Nate and business manager Benny. New Explorer we wanted was on the lot, we paid a fair price with incentives, and also reasonable trade-in value for our used Explorer. More

by GTS Weekend
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaneal, Benny D'Angelo
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Aug 24, 2023 -

Biener Ford responded

We're thrilled to hear about your great sales experience with Nate and Benny! We're glad we could provide you with the Explorer you wanted at a fair price, and make the financing process straightforward. Thank you for choosing us and we look forward to servicing your new vehicle!

August 08, 2023

Car had recalls on it so made appointment. Got to service depart on the day of my appointment & advised part wasn't available to next day. Service manager Louis & service rep Steve went out of More

by kmharfmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Louis Del Balzo
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Aug 09, 2023 -

Biener Ford responded

Thank you for taking the time to share your experience. See you next time!

July 29, 2023

Lou, Chris and Steve in service exceptional and professional. Great service. Been coming here since 2014 More

by karenliberty
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou in Service- beyond professional
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Jul 31, 2023 -

Biener Ford responded

That's fantastic, we're glad that Lou, Chris and Steve were there to make your experience a good one! Thank you for taking the time to share, we look forward to your next visit!

July 28, 2023

Service department arranged for service visit immediately. Kevin arrived and did a great job within 2-3 hours of my initial call. Service was great and super easy for me More

by danw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kevin
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Jul 31, 2023 -

Biener Ford responded

We're so happy to hear that you had an excellent experience with Kevin & our Service team! Thank you for taking the time to share, we're looking forward to serving you again soon.

July 21, 2023

The service was for a recall and took a bit longer than anticipated, but everyone kept me posted and made every effort to finish the work on time. More

by vmw1848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in the service department
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Jul 24, 2023 -

Biener Ford responded

We're happy to hear that you had a pleasant experience with our dedicated team! We look forward to serving you again soon.

July 11, 2023

They offered to come to my house to fix a recall issue, thank you so much Steve! Service was on time, fast and excellent More

by NYCfordowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve from the Service Dept
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Jul 12, 2023 -

Biener Ford responded

We're so glad we could make a stressful recall a little easier on you! Thank you for the kind words, we look forward to serving you again.

July 04, 2023

they are selling van they dont have, listed price and selling price was way off scam More

by james im
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Simon Han
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kurinskas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny D'Angelo, Frank Garcia, Jeremy Simms
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Jul 10, 2023 -

Biener Ford responded

We appreciate the feedback. We apologize that the vehicle you were interested in was sold when you inquired about it. If you have a moment to do so, please reach out to our General Manager Richie at richpizzo@biener.com, so that we can address your concerns and make it right. We hope to hear from you.

June 28, 2023

Friendly and helpful! Responsive to questions or problems, and good with followup communication. Thank you. More

by lindsey1027
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve T.
Report | Print
Jun 29, 2023 -

Biener Ford responded

That's fantastic, we're thrilled that you had an amazing experience with our dedicated team. We look forward to serving you again in the future, thank you.

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