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Biener Ford
Great Neck, NY
514 Reviews
Biener Ford is now powered by the Alpha Auto Group and is committed to delivering a world-class experience to each & every customer whether it is to lease, purchase, or service their new car. The Biener Family of Car Dealerships has proudly served customers from Great Neck, Nassau, Suffolk, Queens, and the Greater NYC Metro Area for over 90 years. For assistance with any of your automotive needs please feel welcome to contact us @ (516)466-6400 or visit us at @www.bienerford.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 514 reviews
October 27, 2023
Biener Ford Service Department has always done an outstanding job servicing my vehicle. Professional and friendly customer representatives are always eager to help. From checking in the vehicle, to s outstanding job servicing my vehicle. Professional and friendly customer representatives are always eager to help. From checking in the vehicle, to speaking with the Service advisor to settling the bill with the cashier and finally you walk back to your feeling assured of the good quality work and maintenance done on your vehicle. Thank you Biener Ford! More
by CarHart
Employees Worked With
Steve, Chris and MJ, Benny D'Angelo, Frank Garcia, Louis Del Balzo
September 12, 2023
I did not get my Ford Explorer from Bieber but from Day one they have been servicing it and they have been Awesome! Next Ford is definitely going to be from them! one they have been servicing it and they have been Awesome! Next Ford is definitely going to be from them! More
by Panagiotis.Sakkatos
Employees Worked With
Louis Del Balzo
August 24, 2023
Very good dealership very helpful staff was excellent my new car Mustang mache is super new car Mustang mache is super More
by Bob
Employees Worked With
Other Employees :
Benny D'Angelo, Frank Garcia, Jeremy Simms, Louis Del Balzo, Rich Pizzo
August 23, 2023
Great sales experience with salesperson Nate and business manager Benny. New Explorer we wanted was on the lot, we paid a fair price with incentives, and also reasonable trade-in value for our used Explorer. manager Benny. New Explorer we wanted was on the lot, we paid a fair price with incentives, and also reasonable trade-in value for our used Explorer. Financing was straightforward and we had the keys in our hands 24 hours after walking into the dealership. Will continue to service our new vehicle here as well. More
by GTS Weekend
Employees Worked With
Nathaneal, Benny D'Angelo
August 08, 2023
Car had recalls on it so made appointment. Got to service depart on the day of my appointment & advised part wasn't available to next day. Service manager Louis & service rep Steve went out of Got to service depart on the day of my appointment & advised part wasn't available to next day. Service manager Louis & service rep Steve went out of their way to find the part for me. They were extremely helpful & greatly appreciated their assistance with the situation. More
by kmharfmann
Employees Worked With
Steve, Louis Del Balzo
July 28, 2023
Service department arranged for service visit immediately. Kevin arrived and did a great job within 2-3 hours of my initial call. Service was great and super easy for me immediately. Kevin arrived and did a great job within 2-3 hours of my initial call. Service was great and super easy for me More
by danw
Employees Worked With
kevin
July 21, 2023
The service was for a recall and took a bit longer than anticipated, but everyone kept me posted and made every effort to finish the work on time. anticipated, but everyone kept me posted and made every effort to finish the work on time. More
by vmw1848
Employees Worked With
Steve in the service department
