Biener Ford

Simon was amazing! Sat down with us and made sure he got us the car with every feature we were looking for. I'm less than an hour he found our new car and a few days later we got to take our new car! us the car with every feature we were looking for. I'm less than an hour he found our new car and a few days later we got to take our new car! More

This was the best experience I ever had with purchasing a Truck!! Customer service was excellent and they catered to my needs thank you Beiner Truck!! Customer service was excellent and they catered to my needs thank you Beiner More

Repair of faulty clutch was very delayed. Poor communication regarding issues with the repair. Ultimately, was completed after many calls and text messages. Did not feel that my car repair was hig communication regarding issues with the repair. Ultimately, was completed after many calls and text messages. Did not feel that my car repair was high on their list. Finally got a loaner during the last few days of the repair. More

The maintenance staff at Biener are amazing. They know what they are doing and are extremely professional and personal. Lou especially is the best Thanks for your assistance. Anthony what they are doing and are extremely professional and personal. Lou especially is the best Thanks for your assistance. Anthony More

The experience I had at Bieber Ford was so smooth and easy. I didn’t feel pressured to make a purchase. The whole transaction went fast. I feel great about my choice to go with Ford! easy. I didn’t feel pressured to make a purchase. The whole transaction went fast. I feel great about my choice to go with Ford! More

Excellent service Lou/David/Marcelo are super and Excellent service Lou/David/Marcelo are super and professional This is why I come to Biener Ford. Anytime I call I'm treated like a special perso Excellent service Lou/David/Marcelo are super and professional This is why I come to Biener Ford. Anytime I call I'm treated like a special person. More

Excellent service.David is always courteous and very Excellent service. David is always courteous and very helpful. Never had a problem with Beiner. Bought three cars from Beiner Ford over the Excellent service. David is always courteous and very helpful. Never had a problem with Beiner. Bought three cars from Beiner Ford over the past several years. More

Always courtrous, welcoming and knowledgeable. My car is well taken care of and I feel a deep sense of trust in Biener andits staff. They radiate decency and live up to the good words I have heard Abou well taken care of and I feel a deep sense of trust in Biener andits staff. They radiate decency and live up to the good words I have heard About them. I am personally glad they have become Ford dealers. More

I don't know whether the used inventory is managed by their Ford or Audi dealerships, but I absolutely would not recommend this dealership if pursuing one of their used inventory; to be fair, new sales m their Ford or Audi dealerships, but I absolutely would not recommend this dealership if pursuing one of their used inventory; to be fair, new sales may be a different story and the reviews seem to paint that picture. BUT, in either scenario, avoid "Ali" (maybe incorrect spelling), the sales manager (or finance manager). The fees they tack on to a agreed sales price are astronomical, and Ali wouldn't show me a contract or breakdown (fishy! I uploaded a screenshot on their facebook page if you're interested). I got the fees via text message and I questioned a few (such as title and registration because I'm out of state and was shipping the car) and I was told I was required to register and insure the car or they couldn't sell it. Mind you, it was only a $34k car, a cash sale so no financing, and I had a transport company lined up to deliver it to my door. This dealer makes their margin by tacking on BS fees like a $1295 pre-delivery inspection fee; doc fees were even $890 which is upper end for sure. Subsequently I walked on the deal because I just can't trust a dealer like that. Plus, the car had been on cargurus for 129 days with a lot of price drops so no idea what was going on to cause this gorgeous SRT 392 Challenger to not be sold. I hope they finally sell it and the buyer is happy with a special car but that person won't be me! Fees are fine but being dishonest (Ali - sales manager) is not fine. I feel bad for the poor sales guy (Tevin) who I could tell in his voice knew this wouldn't fly and that it was dishonest. More

Biener Ford is the best local Ford dealer for sales and service on Long Island. Service advisor Louis Del Balzo is my go to advisor to service my 2013 Mustang at Biener Ford. He provides great, knowledgabl service on Long Island. Service advisor Louis Del Balzo is my go to advisor to service my 2013 Mustang at Biener Ford. He provides great, knowledgable, attentive service along with excellent communications and people skills. I have been working with him for 10 years also servicing my Biener Audis and I have always been very satisfied with the results. Highly recommend Louis for service and the Biener family of dealerships for all of your Ford and Audi needs. More