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Biener Ford

Great Neck, NY

Overview
Employees
Reviews
Vehicles
4.6
511 Reviews
At Biener Ford we want your experience to match your expectations. For over 90 years, the Biener family has proudly served the Long Island community. We aim to surpass your car buying expectations through excellent customer service. The moment you walk into our showroom, which features the latest Escape, F-150, Fusion, Edge, and Explorer, we intend to help you find a new or used vehicle to fit your needs.
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661 Northern Blvd

Great Neck, NY

11021

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Showing 511 reviews

December 30, 2023

Efficient, good communication and resolved the issue with my car. Also, very helpful with scheduling my ride back to work. More

by nshatennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jan 02, 2024 -

Biener Ford responded

We're delighted to hear that our team provided efficient service, effective communication, and resolved the issue with your car. If you need any further assistance, please don't hesitate to reach out.

December 23, 2023

Very professional team, great communication all more than helpful very happy with the team and the Lyft service to and from y home was great More

by Jgryan115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Garcia
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Dec 26, 2023 -

Biener Ford responded

Thank you so much for your kind words! We aim to ensure great communication and excellent service. We appreciate your feedback and look forward to serving you again soon!

November 29, 2023

Excellent service and customer service was as usual exceptional. I wouldn’t mind lower prices but it won’t keep me from using them. More

by BRIANE40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kurinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Garcia, Jeremy Simms
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Dec 01, 2023 -

Biener Ford responded

Thank you for your kind words! We appreciate your feedback regarding pricing and will definitely take it into consideration. Looking forward to serving you again soon!

November 12, 2023

Service by Steve Tomasik was performed professionally and courteously. His explanation of defects was very clear. More

by RM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tomasik
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Nov 13, 2023 -

Biener Ford responded

Thank you for your positive feedback on Biener Ford and Steve's service. We strive to deliver professionalism and clarity in our work. If you have any further questions or need assistance, feel free to reach out.

Nov 13, 2023 -

RM responded

I have been fully satisfied with Steve's handling of my car's service.

November 10, 2023

Chris Urena went above and beyond for me to service my car. He is truly amazing and a great asset to the Biener Ford family! More

by CL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Urena
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Nov 13, 2023 -

Biener Ford responded

We're thrilled to hear that Chris provided exceptional service for your car. We appreciate the kind words and will be sure to pass along your feedback to our team. We look forward to assisting you again in the future.

November 01, 2023

Brought my Flex in for warranty work, the problem was diagnosed quickly and repair was done in a timely manner. Car is running perfectly now. More

by cs11050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tomaski
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Nov 02, 2023 -

Biener Ford responded

We're delighted to hear that your Flex is running perfectly after our swift and efficient warranty repair. Thank you for choosing Biener Ford!

October 30, 2023

Wonderful experience from the first time I entered the dealership. I pulled into the parking lot and an attendant was there to greet me. Inside, the service manager was also very helpful as I had a Doctor More

by thirdhouse3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 02, 2023 -

Biener Ford responded

We're thrilled to hear about your exceptional experience at Biener Ford! Your satisfaction is our priority, and we look forward to serving you again in the future. Thank you for choosing us!

October 27, 2023

Biener Ford Service Department has always done an outstanding job servicing my vehicle. Professional and friendly customer representatives are always eager to help. From checking in the vehicle, to s More

by CarHart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Chris and MJ, Benny D'Angelo, Frank Garcia, Louis Del Balzo
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Nov 02, 2023 -

Biener Ford responded

Thank you for your glowing review! We're thrilled to hear about your consistently outstanding experiences with our Service Department, and our team is always here to provide professional and friendly assistance. See you on your next visit to Biener Ford!

October 17, 2023

Very comfortable environment and quick efficient service. Will definitely go back for regular maintenance here. More

by defects_bans.0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department and cashier
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Oct 18, 2023 -

Biener Ford responded

Thank you for your kind words! We're thrilled to hear that you found our environment comfortable and our service efficient. We look forward to serving you again for your regular maintenance needs.

October 13, 2023

We appreciate our service professionals so much. They care and communicate effectively. Much appreciated. Thanks More

by Kn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service.
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Oct 16, 2023 -

Biener Ford responded

Thank you for your kind words and positive feedback. It's wonderful to hear that our service professionals have been caring and effective in their communication. We truly value your appreciation and support. Thank you for choosing our services!

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