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Biener Ford

Great Neck, NY

Overview
Employees
Reviews
Vehicles
4.6
514 Reviews
Biener Ford is now powered by the Alpha Auto Group and is committed to delivering a world-class experience to each & every customer whether it is to lease, purchase, or service their new car. The Biener Family of Car Dealerships has proudly served customers from Great Neck, Nassau, Suffolk, Queens, and the Greater NYC Metro Area for over 90 years. For assistance with any of your automotive needs please feel welcome to contact us @ (516)466-6400 or visit us at @www.bienerford.com.
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661 Northern Blvd

Great Neck, NY

11021

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Showing 514 reviews

January 30, 2024

Very quick. Very friendly. Very efficient. Steve from service is awesome! He communicated every step of the way what was going on and how long it would take. More

by KarelHering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Jan 31, 2024 -

Biener Ford responded

Hi Karel, thank you so much for your kind words! We appreciate your feedback and hope to assist you again in the future.

January 23, 2024

Professional service soon as I pulled up and great service by mgmt and service team 5 stars 🌟🌟🌟🌟🌟 More

by TAZ3722
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Scott and Mary Ann great service 5 Stars
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Jan 24, 2024 -

Biener Ford responded

Hi Taz, thank you so much for your kind words! We appreciate your feedback and look forward to serving you again in the future.

January 07, 2024

great customer service experience. honest. easy to set up appointments with the service department. just great. More

by davir2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer at service department.
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Jan 08, 2024 -

Biener Ford responded

Thank you for your kind words! We appreciate your feedback and look forward to serving you again in the future.

December 30, 2023

Efficient, good communication and resolved the issue with my car. Also, very helpful with scheduling my ride back to work. More

by nshatennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jan 02, 2024 -

Biener Ford responded

We're delighted to hear that our team provided efficient service, effective communication, and resolved the issue with your car. If you need any further assistance, please don't hesitate to reach out.

December 23, 2023

Very professional team, great communication all more than helpful very happy with the team and the Lyft service to and from y home was great More

by Jgryan115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Garcia
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Dec 26, 2023 -

Biener Ford responded

Thank you so much for your kind words! We aim to ensure great communication and excellent service. We appreciate your feedback and look forward to serving you again soon!

November 29, 2023

Excellent service and customer service was as usual exceptional. I wouldn’t mind lower prices but it won’t keep me from using them. More

by BRIANE40
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Simon Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kurinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Garcia, Jeremy Simms
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Dec 01, 2023 -

Biener Ford responded

Thank you for your kind words! We appreciate your feedback regarding pricing and will definitely take it into consideration. Looking forward to serving you again soon!

November 12, 2023

Service by Steve Tomasik was performed professionally and courteously. His explanation of defects was very clear. More

by RM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tomasik
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Nov 13, 2023 -

Biener Ford responded

Thank you for your positive feedback on Biener Ford and Steve's service. We strive to deliver professionalism and clarity in our work. If you have any further questions or need assistance, feel free to reach out.

Nov 13, 2023 -

RM responded

I have been fully satisfied with Steve's handling of my car's service.

November 10, 2023

Chris Urena went above and beyond for me to service my car. He is truly amazing and a great asset to the Biener Ford family! More

by CL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Urena
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Nov 13, 2023 -

Biener Ford responded

We're thrilled to hear that Chris provided exceptional service for your car. We appreciate the kind words and will be sure to pass along your feedback to our team. We look forward to assisting you again in the future.

November 01, 2023

Brought my Flex in for warranty work, the problem was diagnosed quickly and repair was done in a timely manner. Car is running perfectly now. More

by cs11050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tomaski
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Nov 02, 2023 -

Biener Ford responded

We're delighted to hear that your Flex is running perfectly after our swift and efficient warranty repair. Thank you for choosing Biener Ford!

October 30, 2023

Wonderful experience from the first time I entered the dealership. I pulled into the parking lot and an attendant was there to greet me. Inside, the service manager was also very helpful as I had a Doctor More

by thirdhouse3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 02, 2023 -

Biener Ford responded

We're thrilled to hear about your exceptional experience at Biener Ford! Your satisfaction is our priority, and we look forward to serving you again in the future. Thank you for choosing us!

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