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Biener Ford
Great Neck, NY
511 Reviews
At Biener Ford we want your experience to match your expectations. For over 90 years, the Biener family has proudly served the Long Island community. We aim to surpass your car buying expectations through excellent customer service. The moment you walk into our showroom, which features the latest Escape, F-150, Fusion, Edge, and Explorer, we intend to help you find a new or used vehicle to fit your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 511 reviews
April 12, 2021
Very pleasant staff. Transparent on the price and finance. Very clean and up to date. They made it very easy to purchase a truck. Would definitely recommend. finance. Very clean and up to date. They made it very easy to purchase a truck. Would definitely recommend. More
by Quickshift76
Verified CustomerEmployees Worked With
Claudia Pacheco
April 09, 2021
Kind people, fast service. I live in brooklyn so it was an hour drive and totally worth it. I will definitely be back next time i need to service my truck. an hour drive and totally worth it. I will definitely be back next time i need to service my truck. More
by trigg0
Employees Worked With
Marsella and the rest of the folks in service, too
April 08, 2021
Work was done earlier than told. Asked for additional work to be done, but labor fee scared me away; over $100 only to "take a look". I wondered how much would actual cost be! work to be done, but labor fee scared me away; over $100 only to "take a look". I wondered how much would actual cost be! More
by CHENYEILIN
Employees Worked With
Manager
April 07, 2021
Nice selection of cars at fair prices. The Biener auto group has been around for a long time for good reason. They are committed to their customers the general manager Leo was wonderful to work with. group has been around for a long time for good reason. They are committed to their customers the general manager Leo was wonderful to work with. More
by Sandy
Employees Worked With
David and Leo
April 07, 2021
Tevin was a great sales representative he helped me every step of the way and was consistent. His supervisor Stephanie stayed on top of everything and made sure i was satisfied and i understood every thing t step of the way and was consistent. His supervisor Stephanie stayed on top of everything and made sure i was satisfied and i understood every thing that was happening. I am extremely satisfied with this company. Thank you Beiner Ford for everything i will recommend! More
by Nadia
Employees Worked With
Tevin, Stephanie
April 07, 2021
The staff, particularly David, was extremely helpful and cooperative. The appointment I made was convenient and my time was respected. I appreciated the Lyft ride home since without my knowledge ahead of ti cooperative. The appointment I made was convenient and my time was respected. I appreciated the Lyft ride home since without my knowledge ahead of time no one in my family was available to pick me up. More
by LLEBOVITZ20
Employees Worked With
David
April 06, 2021
No issues. I wish my car wasn’t going to cost so much but that’s not your fault. Your Service is always good. It’s just expensive to own a car these days that’s not your fault. Your Service is always good. It’s just expensive to own a car these days More
by Gene
Employees Worked With
David Mitchnick
April 04, 2021
gave me good service when i went in to deal with a recall. they recommended some services to me but didnt force me to take the upsells. my car was ready quickly and i had no recall. they recommended some services to me but didnt force me to take the upsells. my car was ready quickly and i had no More
by BOUNSOUL
Employees Worked With
Jim?
