Biener Ford

Everyone was very courteous. I had no trouble getting an appointment. I waited for my vehicle and it was ready in the time promised. My. Upon was honored and the service I requested was completed appointment. I waited for my vehicle and it was ready in the time promised. My. Upon was honored and the service I requested was completed More

Very friendly staff and very patient with customers. Always clean..evert8me I walk into this dealership always feel at home. Greatest immediately with any concerns Always clean..evert8me I walk into this dealership always feel at home. Greatest immediately with any concerns More

The service center was a pleasure to deal with. I would recommend them for servicing your car. They were responsive and friendly and completed the work in a timely manner recommend them for servicing your car. They were responsive and friendly and completed the work in a timely manner More

Dave at Beiner Ford was exceptionally helpful. Communication is great and I will definitely use them for my maintenance and repairs for my GT500. Thanks Dave! Communication is great and I will definitely use them for my maintenance and repairs for my GT500. Thanks Dave! More

Nothing to say. No comments. My rating says it all. Car was what I wanted. Unfortunately I leased when market was experiencing low inventory nationwide due to Covid was what I wanted. Unfortunately I leased when market was experiencing low inventory nationwide due to Covid More

I was able to negotiate a price over the phone, and schelude a pick up date of my convenience, as I was getting out from another lease. The pick up process was very quick and took no more than an hour schelude a pick up date of my convenience, as I was getting out from another lease. The pick up process was very quick and took no more than an hour. More

Very friendly staff to my family and I, Simon was wonderful in getting us into the car that we wanted. They had the color and the features that I wanted. I highly recommend making your next vehicle p wonderful in getting us into the car that we wanted. They had the color and the features that I wanted. I highly recommend making your next vehicle purchase here. More

I was quite pleased with the Service Dept. at Biener Ford. David was very helpful and very nice. So was Marcella. Overall I was very pleased with the work that was done to my car. Ford. David was very helpful and very nice. So was Marcella. Overall I was very pleased with the work that was done to my car. More

The customer service representative Dave is good, but the technician job is not efficient. When the vehicle has been finished, nobody notify customers who sit in waiting area. Time waste. If you can provide technician job is not efficient. When the vehicle has been finished, nobody notify customers who sit in waiting area. Time waste. If you can provide loaner, it will be better. More

This was the second time I have been disappointed by this dealership. It is very frustrating for their service department to tell you a particular maintenance is needed, have you agree, and then several hour dealership. It is very frustrating for their service department to tell you a particular maintenance is needed, have you agree, and then several hours later inform you that a part is not available and one will have to wait until the next day to get the car fixed. There seems not to be any inventory check when the order was written up and one is quoted a cost. This happened last year and again this year. Additionally, I told them the digital odometer no longer shows up. This was not fixed this time. No explanation. The dealership was otherwise clean and well kept. More