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Biener Ford

Great Neck, NY

Overview
Employees
Reviews
Vehicles
4.6
510 Reviews
At Biener Ford we want your experience to match your expectations. For over 90 years, the Biener family has proudly served the Long Island community. We aim to surpass your car buying expectations through excellent customer service. The moment you walk into our showroom, which features the latest Escape, F-150, Fusion, Edge, and Explorer, we intend to help you find a new or used vehicle to fit your needs.
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661 Northern Blvd

Great Neck, NY

11021

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Showing 510 reviews

February 18, 2024

Very helpful Ali the used car manager with buying and fixing if needed and kindness More

by Hacklefans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali used car manager
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Feb 19, 2024 -

Biener Ford responded

Thank you so much for your positive feedback about Ali. We appreciate you taking the time to share your experience with us!

February 15, 2024

Very courteous and professional and kept me informed on car servicing. My scheduled appointment was on time. More

by how427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve - service mgr
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Feb 16, 2024 -

Biener Ford responded

Thank you for your kind words! If you have any other feedback or questions, feel free to reach out.

February 14, 2024

Communication via text we seamless and the repair appears to be all good so far. Thank you Jennifer! More

by Ford Fleet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Arevalo
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Feb 15, 2024 -

Biener Ford responded

Thanks for taking the time to share your experience! We appreciate your feedback and hope to serve you again in the future.

February 11, 2024

I had a recall from Ford and took it to my local dealer. Service was very courteous, prompt and professional. More

by katz36
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Del Balzo
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Feb 12, 2024 -

Biener Ford responded

Thank you for sharing your positive experience with our service team at Ford. We appreciate your feedback and hope to serve you again in the future.

February 01, 2024

as a new customer to Biener Ford, I was treated to a standard above and beyond what I expected. Service department representative was exceptional in keeping abreast of service work. i look forward to ha More

by lirigs5
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer, service department
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Feb 02, 2024 -

Biener Ford responded

Thank you for choosing Biener Ford as your service provider. We appreciate your trust and look forward to serving you again in the future.

February 01, 2024

Andre was wonderful . Made everything super easy and quick . Our son loves his new bronco sport More

by Hot37ny@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre , Frank Garcia
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Feb 02, 2024 -

Biener Ford responded

Thank you so much for your kind words. We're thrilled to hear that you had a wonderful experience with us and that your son loves his new Bronco Sport. If there's anything else we can assist you with, please don't hesitate to reach out.

January 30, 2024

Very quick. Very friendly. Very efficient. Steve from service is awesome! He communicated every step of the way what was going on and how long it would take. More

by KarelHering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Jan 31, 2024 -

Biener Ford responded

Hi Karel, thank you so much for your kind words! We appreciate your feedback and hope to assist you again in the future.

January 23, 2024

Professional service soon as I pulled up and great service by mgmt and service team 5 stars 🌟🌟🌟🌟🌟 More

by TAZ3722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Mary Ann great service 5 Stars
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Jan 24, 2024 -

Biener Ford responded

Hi Taz, thank you so much for your kind words! We appreciate your feedback and look forward to serving you again in the future.

January 07, 2024

great customer service experience. honest. easy to set up appointments with the service department. just great. More

by davir2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer at service department.
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Jan 08, 2024 -

Biener Ford responded

Thank you for your kind words! We appreciate your feedback and look forward to serving you again in the future.

December 30, 2023

Efficient, good communication and resolved the issue with my car. Also, very helpful with scheduling my ride back to work. More

by nshatennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jan 02, 2024 -

Biener Ford responded

We're delighted to hear that our team provided efficient service, effective communication, and resolved the issue with your car. If you need any further assistance, please don't hesitate to reach out.

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