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Biener Ford
Great Neck, NY
515 Reviews
Biener Ford is now powered by the Alpha Auto Group and is committed to delivering a world-class experience to each & every customer whether it is to lease, purchase, or service their new car. The Biener Family of Car Dealerships has proudly served customers from Great Neck, Nassau, Suffolk, Queens, and the Greater NYC Metro Area for over 90 years. For assistance with any of your automotive needs please feel welcome to contact us @ (516)466-6400 or visit us at @www.bienerford.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 515 reviews
September 27, 2021
I would like to thank Louis, the new service manager, for expediting the repair of my 2010 Ford Explorer. It has been there for quite some time waiting for a part. I truly believe without his help my car wou expediting the repair of my 2010 Ford Explorer. It has been there for quite some time waiting for a part. I truly believe without his help my car would still be there. More
by osierramantone
Verified CustomerEmployees Worked With
Louis
September 23, 2021
Very easy to deal with. Prompt. Courteous Best Very easy to deal with. Prompt. Courteous Best dealership I’ve dealt with for both Sales and service Very easy to deal with. Prompt. Courteous Best dealership I’ve dealt with for both Sales and service More
by binny9
Employees Worked With
Other Employees :
Benny D'Angelo, Louis Del Balzo, David Mitchnick
September 22, 2021
Lou Del balzo is the ultimate gentleman. Kept me abreast of everything going on with a potentially serious issue with my truck. Lou and his team handled it, kept me informed regularly and fixed all of my is of everything going on with a potentially serious issue with my truck. Lou and his team handled it, kept me informed regularly and fixed all of my issues. It’s a shame I live 50 miles away but I will try and go here for any service need whenever possible. More
by fm89
Employees Worked With
Louis Del Balzo
September 22, 2021
From when I first pulled into the lot the the worker who took my keys and truck very professional. Then I went inside and met Lou he took all my info and asked me what was wrong with my truck .Then asked me took my keys and truck very professional. Then I went inside and met Lou he took all my info and asked me what was wrong with my truck .Then asked me if I would like coffee or water and then asked me if I needed a ride anywhere. Just a great experience keep up the good work More
by MIKE@COUNTYIRRIGATION.COM
Employees Worked With
Lou
September 22, 2021
Everything about Biener Ford was exceptional! I lost my leased car in Ida and found my new used car via Car Guru and Loyd my salesperson couldn’t be more professional and kind. The manager Howard was also leased car in Ida and found my new used car via Car Guru and Loyd my salesperson couldn’t be more professional and kind. The manager Howard was also fabulous! Thank you Bierner Ford!! More
by lyndajrountree
Employees Worked With
Lloyd and Howard
September 22, 2021
Greet dealership, great customer service Staff was very Greet dealership, great customer service Staff was very friendly and answered all my questions and concerns Greet dealership, great customer service Staff was very friendly and answered all my questions and concerns More
by Joerx62
September 21, 2021
I would not consider having my car serviced anywhere else. Biener has earned my trust with their professionalism and top notch technical staff. else. Biener has earned my trust with their professionalism and top notch technical staff. More
by Maureen M.
Employees Worked With
Louis Del Balzo
