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Biener Ford
Great Neck, NY
515 Reviews
Biener Ford is now powered by the Alpha Auto Group and is committed to delivering a world-class experience to each & every customer whether it is to lease, purchase, or service their new car. The Biener Family of Car Dealerships has proudly served customers from Great Neck, Nassau, Suffolk, Queens, and the Greater NYC Metro Area for over 90 years. For assistance with any of your automotive needs please feel welcome to contact us @ (516)466-6400 or visit us at @www.bienerford.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 515 reviews
Verified Customer
October 16, 2021
The whole process with Loyd was easy and very proactive. He accommodated to my schedule needs and prepared the car for the day and had all paperwork ready, just like i asked him for since i work a busy sche He accommodated to my schedule needs and prepared the car for the day and had all paperwork ready, just like i asked him for since i work a busy schedule More
by SANTIAGO BOURNE
Employees Worked With
Loyd ?????, Jeremy Simms
October 15, 2021
Once again, Biener Ford makes good. A special thank you to Salesperson Danny. He showed no reluctance to help and followed through as promised. He answers messages and returns calls. He made me feel import to Salesperson Danny. He showed no reluctance to help and followed through as promised. He answers messages and returns calls. He made me feel important. Thank you again Danny! More
by Harry
Employees Worked With
October 13, 2021
Louis Del Balzo is the best. He makes everything so easy. The customer service is excellent, attentive to all my needs and goes over and beyond to make the process as easy as possible. I know my car easy. The customer service is excellent, attentive to all my needs and goes over and beyond to make the process as easy as possible. I know my car is in great hands when i hand him the keys. More
by dab308
Employees Worked With
Louis Del Balzo
October 10, 2021
Since the time I got this dealer to the time I left the customer service was excellent, very kind people attending any inquiry and service on time. customer service was excellent, very kind people attending any inquiry and service on time. More
by jorge
Employees Worked With
Marcela from service office , Louis Del Balzo
October 07, 2021
I recently purchased a used car. Mr. Ali overcharged me almost $ 3000 in phantom fees. I reached out to management. My situation has not been resolved. Now , I must take take to claims court. And make a re almost $ 3000 in phantom fees. I reached out to management. My situation has not been resolved. Now , I must take take to claims court. And make a report with the state attorney general More
by jegermain
Employees Worked With
Ali, Rich Pizzo
