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Biener Ford

Great Neck, NY

Overview
Employees
Reviews
Vehicles
4.6
514 Reviews
Biener Ford is now powered by the Alpha Auto Group and is committed to delivering a world-class experience to each & every customer whether it is to lease, purchase, or service their new car. The Biener Family of Car Dealerships has proudly served customers from Great Neck, Nassau, Suffolk, Queens, and the Greater NYC Metro Area for over 90 years. For assistance with any of your automotive needs please feel welcome to contact us @ (516)466-6400 or visit us at @www.bienerford.com.
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661 Northern Blvd

Great Neck, NY

11021

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Showing 514 reviews

March 19, 2024

Frank Garcia is straight forward, wont steer you wrong. easy to deal with and clear with pricing. More

by vlaxaki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Garcia
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Mar 20, 2024 -

Biener Ford responded

Thank you for sharing your positive experience with Frank! If you have any more feedback or questions, feel free to reach out. We appreciate your support!

March 17, 2024

Frank Garcia was incredibly helpful. He made sure I was taken care of, definitely coming back to him in the future. More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Garcia
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Mar 18, 2024 -

Biener Ford responded

Hi Rick, thank you for taking the time to share your positive experience with us! If you need anything else, don't hesitate to reach out.

March 14, 2024

Steve does a great job, tells you if I can wait and how long and how much repairs will be. More

by Johnlmapi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve service writer
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Mar 15, 2024 -

Biener Ford responded

Hi John, thank you for taking the time to share your positive feedback about Steve's service! If you have any further feedback or questions, feel free to reach out. We appreciate your support!

March 10, 2024

The salesperson Frank who we dealt with was very professional and helpful. Everyone we came in contact with was nice and friendly. More

by jantermechanical
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benny D'Angelo, Frank Garcia
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Mar 11, 2024 -

Biener Ford responded

Thank you for the kind words! Providing exceptional customer service is our top priority, and we're glad to have met your expectations. We look forward to serving you again in the future.

March 09, 2024

Steve was excellent. Courteous, informed and efficient. Very pleased with the service he provided me with More

by sng424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve. Service Dept
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Mar 11, 2024 -

Biener Ford responded

Thank you for sharing your positive experience with Steve! We appreciate your feedback!

March 08, 2024

I liked the layout and then meeting Jennifer, my service rep who listened attentively to my issues regarding my service.. More

by wgg3449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer and Louis
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Mar 11, 2024 -

Biener Ford responded

Thank you for sharing your positive experience with us! We look forward to serving you again in the future!

March 04, 2024

Great pleasure to deal with car buying process. Staff was extremely helpful. Thanks Simon. Bronco More

by connollyclan6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Biener Ford responded

Thank you so much for taking the time to share your experience. If you have any more feedback or need assistance in the future, feel free to reach out. Thank you for choosing us!

March 01, 2024

Beiner Ford is absolutely the best dealership I’ve ever had the pleasure of working with. The sales team, especially Frank Garcia, are the most courteous and attentive sales people. And the service depar More

by BRIANE40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benny D'Angelo, Frank Garcia, Louis Del Balzo
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Mar 04, 2024 -

Biener Ford responded

Thank you so much for the glowing review! We are thrilled to hear about your positive experience with our dealership, especially with Frank Garcia and our service department. We appreciate you taking the time to share your feedback.

February 27, 2024

Service was fantastic, as always. They are very considerate of customers and make me feel appreciated. More

by Kcreilly03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benny D'Angelo, Frank Garcia
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Feb 28, 2024 -

Biener Ford responded

Thank you so much for your kind words! Making our customers feel appreciated is always our top priority. We to hope to see you again soon!

February 27, 2024

Simply the best. They are always polite and professional. I am confident leaving my vehicle with them every time. More

by davidmalanga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Urena and Steve, Louis Del Balzo
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Feb 28, 2024 -

Biener Ford responded

Thank you for the glowing review! We appreciate your business and hope to see you again soon!

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