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Biener Ford

Great Neck, NY

4.6
511 Reviews
At Biener Ford we want your experience to match your expectations. For over 90 years, the Biener family has proudly served the Long Island community. We aim to surpass your car buying expectations through excellent customer service. The moment you walk into our showroom, which features the latest Escape, F-150, Fusion, Edge, and Explorer, we intend to help you find a new or used vehicle to fit your needs.
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661 Northern Blvd

Great Neck, NY

11021

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Showing 511 reviews

March 10, 2024

The salesperson Frank who we dealt with was very professional and helpful. Everyone we came in contact with was nice and friendly. More

by jantermechanical
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benny D'Angelo, Frank Garcia
Mar 11, 2024 -

Biener Ford responded

Thank you for the kind words! Providing exceptional customer service is our top priority, and we're glad to have met your expectations. We look forward to serving you again in the future.

March 09, 2024

Steve was excellent. Courteous, informed and efficient. Very pleased with the service he provided me with More

by sng424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve. Service Dept
Mar 11, 2024 -

Biener Ford responded

Thank you for sharing your positive experience with Steve! We appreciate your feedback!

March 08, 2024

I liked the layout and then meeting Jennifer, my service rep who listened attentively to my issues regarding my service.. More

by wgg3449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer and Louis
Mar 11, 2024 -

Biener Ford responded

Thank you for sharing your positive experience with us! We look forward to serving you again in the future!

March 04, 2024

Great pleasure to deal with car buying process. Staff was extremely helpful. Thanks Simon. Bronco More

by connollyclan6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Biener Ford responded

Thank you so much for taking the time to share your experience. If you have any more feedback or need assistance in the future, feel free to reach out. Thank you for choosing us!

March 01, 2024

Beiner Ford is absolutely the best dealership I’ve ever had the pleasure of working with. The sales team, especially Frank Garcia, are the most courteous and attentive sales people. And the service depar More

by BRIANE40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benny D'Angelo, Frank Garcia, Louis Del Balzo
Mar 04, 2024 -

Biener Ford responded

Thank you so much for the glowing review! We are thrilled to hear about your positive experience with our dealership, especially with Frank Garcia and our service department. We appreciate you taking the time to share your feedback.

February 27, 2024

Service was fantastic, as always. They are very considerate of customers and make me feel appreciated. More

by Kcreilly03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benny D'Angelo, Frank Garcia
Feb 28, 2024 -

Biener Ford responded

Thank you so much for your kind words! Making our customers feel appreciated is always our top priority. We to hope to see you again soon!

February 27, 2024

Simply the best. They are always polite and professional. I am confident leaving my vehicle with them every time. More

by davidmalanga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Urena and Steve, Louis Del Balzo
Feb 28, 2024 -

Biener Ford responded

Thank you for the glowing review! We appreciate your business and hope to see you again soon!

February 26, 2024

Took my MME in for a recall and another issue. Service advisor Steve is fantastic; he kept me updated until I got my car. Everything was fixed as promised. I want to point out that MJ, who answere More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and MJ
Feb 27, 2024 -

Biener Ford responded

Harry, thank you for taking the time to share your positive experience with us! We are thrilled to hear that our team, especially Steve and MJ, provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future.

February 24, 2024

steve, our service advisor was very helpful. Will definitely recommend to friends and family. Thanks More

by Jaconthelevel
Workmanship
Recommend Dealer
Yes
Employees Worked With
Steve, servi r dept
Feb 27, 2024 -

Biener Ford responded

Thank you for the kind words! We appreciate your support and look forward to assisting your friends and family in the future.

February 23, 2024

Jennifer was exceptional and very fast. I was seriously disappointed a year ago bringing my car in and did not want to come back. I had to go for a computer issue, and a recall, but Jennif More

by Dominic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Arevalo
Feb 27, 2024 -

Biener Ford responded

Dominic, we are thrilled to hear about your positive experience with Jennifer and our team. Thank you for giving us the opportunity to make things right for you. We appreciate your feedback!