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Biener Ford

Great Neck, NY

Overview
Employees
Reviews
Vehicles
4.6
514 Reviews
At Biener Ford we want your experience to match your expectations. For over 90 years, the Biener family has proudly served the Long Island community. We aim to surpass your car buying expectations through excellent customer service. The moment you walk into our showroom, which features the latest Escape, F-150, Fusion, Edge, and Explorer, we intend to help you find a new or used vehicle to fit your needs.
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661 Northern Blvd

Great Neck, NY

11021

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Showing 514 reviews

May 08, 2024

Is an average dealership, but they should have more cars on the showrooms to appeal customers. More

by skybytehard2119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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May 09, 2024 -

Biener Ford responded

Hi Sky, thank you for sharing your feedback with us. If there's anything else you'd like to share, feel free to reach out. We value your opinion!

May 08, 2024

This is the worse dealership ever don’t go the mechanics drive your car like they don’t care they also damage my 2023 Mach 1 and won’t take responsibility plus they sold me a bogus wheel and tire coverage p More

by Pissed off
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Issac Negrete
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny D'Angelo, Louis Del Balzo
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May 09, 2024 -

Biener Ford responded

We apologize for the negative experience you had with our service team. Please contact our General Manager, Ray, directly at (516) 466-6400 x210 so we can address your concerns and work towards a resolution. Your feedback is important to us, and we are committed to making things right. We look forward to hearing from you.

May 05, 2024

The auto center was able to diagnosed the problem with the 2018 mustang engine. I had taken the car to 3 different car shops and they were not able to detect the problem. Biener Ford corrected the problem More

by msbaez67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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May 07, 2024 -

Biener Ford responded

Thank you for sharing your positive experience with our auto center at Biener Ford. We are delighted to hear that we were able to accurately diagnose and promptly correct the issue with your 2018 Mustang engine. Your feedback is greatly appreciated!

May 02, 2024

The sales team at Biener Ford made the buying experience a truly smooth and painless one. I would definitely recommend them to anyone looking for a Ford. More

by dhodgson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Issac Negrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
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May 03, 2024 -

Biener Ford responded

Thank you for sharing your positive experience with our sales team at Biener Ford! We appreciate your recommendation and hope to assist you again in the future.

April 12, 2024

5 stars is not enough for this place! !! This dealership is amazing. They go above and beyond to meet expectations and get you the best deals. I have to really shout out Benny and Frank. V More

by dianaculetu26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benny D'Angelo, Frank Garcia
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Apr 15, 2024 -

Biener Ford responded

Hi Diana! Thank you so much for taking the time to share your amazing experience with us! We are thrilled to hear that Benny and Frank were able to exceed your expectations and provide you with the best deal possible. We truly appreciate your kind words and hope you enjoy your new car!

April 09, 2024

Lovely people to work with, the work was done promptly and as promised. Can’t ask for more than that! More

by lester100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Jennifer
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Apr 10, 2024 -

Biener Ford responded

Hi Lester! Thank you so much for your kind words. We appreciate your feedback and look forward to working with you again in the future!

March 30, 2024

They were very Quick, efficient and friendly. Couldn’t ask for better service. Will def be coming back here More

by dalzate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Apr 01, 2024 -

Biener Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. We look forward to welcoming you back soon!

March 26, 2024

Was greeted well with very good customer service. Techs were very knowledgeable and very good. Valets where very accommodating. More

by bobe61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Mar 27, 2024 -

Biener Ford responded

Thank you for taking the time to share your positive experience with us! We appreciate your kind words and look forward to serving you again in the future!

March 23, 2024

The salesperson Eric was helpful and knowledgeable, making the car buying process smooth and stress-free. His attention to detail and willingness to answer all my questions made me feel comfortable in More

by RJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Shuster
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Mar 25, 2024 -

Biener Ford responded

RJ, thank you for taking the time to share your positive experience with us! We are thrilled to hear that Eric provided you with exceptional service during your car buying process. We appreciate your feedback and look forward to serving you again in the future.

March 20, 2024

We wanted to renew a lease and Danny made the process really easy. I am happy I choose them. The people there are very nice and especially friendly. More

by Gianluca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Kurinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny D'Angelo
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Mar 22, 2024 -

Biener Ford responded

Thank you for sharing your positive experience with us. Our team takes pride in providing excellent customer service, and we are glad you found everyone to be nice and friendly.

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