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Biener Ford
Great Neck, NY
514 Reviews
Biener Ford is now powered by the Alpha Auto Group and is committed to delivering a world-class experience to each & every customer whether it is to lease, purchase, or service their new car. The Biener Family of Car Dealerships has proudly served customers from Great Neck, Nassau, Suffolk, Queens, and the Greater NYC Metro Area for over 90 years. For assistance with any of your automotive needs please feel welcome to contact us @ (516)466-6400 or visit us at @www.bienerford.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 514 reviews
December 16, 2022
Had my 2015 Explorer serviced yesterday. The car had quite a few issues and it's a hard hit with a sizable bill at this struggling time, with inflation and all. I was lucky having Chris, the The car had quite a few issues and it's a hard hit with a sizable bill at this struggling time, with inflation and all. I was lucky having Chris, the service advisor on my side. He was very kind and professional, with solid knowledge about each car in his hand. Chris listened to my concerns patiently, working above and beyond to solve the problems and find the best deal possible for me. The final invoice is a lot better than I expected. And they're very flexible about picking up the car, even after working hours. Another two thumbs up for Biener Ford and highly recommend Chris and his outstanding team! More
by paul-li
Employees Worked With
Chris Urena
December 16, 2022
It was very good customer service. Very quick and easy experience. I Highly recommend their facility Very quick and easy experience. I Highly recommend their facility More
by IOANNOUTOMMY
Verified CustomerEmployees Worked With
Other Employees :
Benny D'Angelo, Frank Garcia, Jeremy Simms, Louis Del Balzo, Rich Pizzo
December 12, 2022
Good service as always. everytime my visit makes me satisfied. I will go no where except Biener everytime my visit makes me satisfied. I will go no where except Biener More
by jimmy50
Employees Worked With
Other Employees :
Benny D'Angelo, Jeremy Simms, Louis Del Balzo, Rich Pizzo
December 04, 2022
The staff is very friendly and helpful. Benny was very knowledgeable and helped me purchase my car when my lease ended.Louis in the service department is always helpful in scheduling and ex Benny was very knowledgeable and helped me purchase my car when my lease ended.Louis in the service department is always helpful in scheduling and explaining any service my car may need. More
by MROSS50
Employees Worked With
Benny D'Angelo, Frank Garcia, Louis Del Balzo
December 03, 2022
Chris Urena (service rep) was courteous, professional and prompt. Kept me updated every step of the way. Honest and great personality. Had my Edge ready as promised. and prompt. Kept me updated every step of the way. Honest and great personality. Had my Edge ready as promised. More
by JPALATIANOS
Employees Worked With
Chris Urena
