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Bickford Ford - Service Center

Snohomish, WA

4.7
130 Reviews

130 Reviews of Bickford Ford - Service Center

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November 18, 2022

I just had my 2015 F150 worked on because my heated seats were not working. Turned out there was a module that was bad. Steve was my service advisor and he is awesome. It turned out that my extra service war More

by cookjohn51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in the service department
November 13, 2022

Straight forward and quick service. Felt taken care of. Staff was nice and knowledgable. Thumbs up! More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
November 10, 2022

Quick, reasonable and convenient. Enjoy doing business with the service folks at Bickford Ford. Thanks- More

by Cje1955
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
November 07, 2022

Extremely happy with the sales process with Darren Mathews and the service department. Was treated the way a customer should be . A truly great staff . More

by Rick K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Mathews
October 15, 2022

Great service from Bickford Ford. I was able to get my car in quickly and really appreciate the great communication from the service team. More

by dinilee123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
October 08, 2022

Willing to talk straight to female owners. Staff and repair staff stay true to their word of what is wrong and do a good job of repair or just maintenance More

by fowlersr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Nelson
October 05, 2022

Not the best, issues found during multi check inspection but no follow up recommendation, for example “coolant low” but did not reccomend further course of action or let alone top of the coolant. Also state More

by E R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Roberts
October 04, 2022

Great customer service & expert diagnostics- Super team work & efficient repairs. Mike Bickford is a delight to communicate with. Thank you! More

by kay129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan?
Oct 04, 2022 -

kay129 responded

Thank you for the hard work & research put into solving our problem! This is why we’ve been loyal customers for so many years!

September 14, 2022

Flexibility for drop off and pick up, friendly staff. Thoroughly goes over what work was completed and future needs. More

by RV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
September 06, 2022

Bickford Ford has always treated me well and with respect. I recommend them to everyone. More

by Jackbr68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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