Bickford Ford

Scheduled service was done quickly and completed earlier than scheduled. Do wish they would get back to the basic outside wash on services. than scheduled. Do wish they would get back to the basic outside wash on services. More

Very professional and businesslike, I have known Dave since 1987 and purchased many vehicles from him, he is straight up honest I consider him a close friend, never had a bad experience, everyone I have since 1987 and purchased many vehicles from him, he is straight up honest I consider him a close friend, never had a bad experience, everyone I have dealt with at Bickford Ford has proven to be honest to work with, no xx, excellent experience! John J Price More

Quick in and out for the first oil change on the bronco. I wish they would have vacuumed. But they did rotate the tires I wish they would have vacuumed. But they did rotate the tires More

Quick and good service. Very friendly workers. Thank you for taking care of my car! I love my Ford Escape Hybrid. Very friendly workers. Thank you for taking care of my car! I love my Ford Escape Hybrid. More

This is the second car we get from Bickford, and our reason to recruit is the service. The team is really responsive and help us on our search reason to recruit is the service. The team is really responsive and help us on our search More

Kyle and his team were professional and friendly. I'm thankful I moved my business from Lynnwood to Bickford as any time I have called they are helpful and very responsive (which prior location was n I'm thankful I moved my business from Lynnwood to Bickford as any time I have called they are helpful and very responsive (which prior location was not). I will definitely continue to bring my vehicles back. More

Excellent work, follow-up was top notch. First time at Bickford for service, will be back. First time at Bickford for service, will be back. More

$298. 50 is what I was charged to install my glass moonroof. When I ordered the part last month I was quoted a price of $100-$150 for the installation. I wo 50 is what I was charged to install my glass moonroof. When I ordered the part last month I was quoted a price of $100-$150 for the installation. I would like to know why the price was doubled? More

Dropped my vehicle off and within one our my car was ready as promised. Kyle is very friendly and efficient at his job. I will continue to use Bickford Ford my vehicle needs. ready as promised. Kyle is very friendly and efficient at his job. I will continue to use Bickford Ford my vehicle needs. More

I went there to look at a Ford Explorer right before the dealership was closing for the day. The salesman Russ gave me his card. The price was $29,588.00. . I asked how much wiggle room there was and if t dealership was closing for the day. The salesman Russ gave me his card. The price was $29,588.00. . I asked how much wiggle room there was and if they would accept an offer of $28,000. He said I could offer anything I wanted but he could tell me there would not be $1500 worth of wiggle room. I told him I was interested and he gave me his card. I called the dealership later the next week and asked about coming in for a test drive. I spoke with someone named Erik. He said he would not be there when I got there, but to tell them I spoke with him. I got there and again spoke with the first salesman. I saw last week, Russ. I took the explorer for a test drive, and I loved it! I noticed the driver mirror did not toggle side to side. I showed this to Russ when I came back from the test drive. He said he would look into that .I asked him if he remembered me from last week. It took him a minute, and then he said he did. I mentioned to him that when I was there, I had offered him $28,000 for the vehicle and now the price has been reduced to $27,500, lower than what I had offered before. He explained that the pricing has to do with how long they’ve had the vehicle on the lot. I told him I was very interested… He texted me the next day that they were waiting to see what the cost will be for them to fix it. I texted him back and asked if he would know anything that day? He did not respond or ever get back to me. Now it is one week later. I still have not heard back from anybody at Bickford Ford. The vehicle is still on the lot, and I see the price has been reduced again now to $26,485.00. I know this dealership has a good reputation for customer service and I thought I would get treated well there. But this was not the case for me. I have bought a different vehicle and they still have their 2018 Ford Explorer. More