Bickford Ford

I've had nothing but terrible customer service from this dealership with both phone calls and in person visits. We've used them several times and today was the last straw. Please consider hiring somewh this dealership with both phone calls and in person visits. We've used them several times and today was the last straw. Please consider hiring somewhat friendly employees to handle phone calls. More

If you are looking for a vehicle and want an honest opinion then Bickford is your place. They had good knowledge of the vehicles and no need to dicker over price. opinion then Bickford is your place. They had good knowledge of the vehicles and no need to dicker over price. More

If I could rate this higher than 5 stars I would. Bickford had the best prices I have seen online hands down, and when I showed up they had the friendliest staff I've ever encountered. I was apprehen Bickford had the best prices I have seen online hands down, and when I showed up they had the friendliest staff I've ever encountered. I was apprehensive about purchasing my first "new" vehicle, but the sales staff was not pushy at all, and let me take a solo test drive without hesitation. The sales representative I worked with was Ryan Berg, who answered all of my questions and assisted me in a great deal. Highly recommend!!! I won't purchase anywhere else from now on. More

Smoothest and most enjoyable car purchase ever. All employees we met were friendly, knowledgeable and helpful. We never felt pressured, they had a great selection in stock, and were very fair with our employees we met were friendly, knowledgeable and helpful. We never felt pressured, they had a great selection in stock, and were very fair with our trade. More

Over 20 years ago I had a friend working her way through college as a caregiver to an elderly person who was housebound. This friend purchased a new Ford Pony from a local dealer. It was a necessary purcha college as a caregiver to an elderly person who was housebound. This friend purchased a new Ford Pony from a local dealer. It was a necessary purchase and her first ever new car. When the fuel pump went out at less than 12,000 miles the dealership told her she was on her own to pay for the fix. Now she had a car payment and no functioning car. Somehow, it came across the desk of someone at Bickford. Keep in mind, this was an incident that was in western Washington but had zero attachment to Bickford Ford. Bickford paid to fix the car. I vowed I would someday return the favor. My F 250 super duty was our families second new car purchase in the past year from Bickford. Both times we used Randy. I found him to be incredibly friendly, helpful and honest. Jake Berg helped with the intro to the truck's inner workings. Jake customer service skills are phenomenol. This was my first new vehicle purchase in over 20 years. The experience was delightful. I highly recommend Bickford and all their staff. More

Solid dealership. The entire staff was friendly and prompt. Email and phone replies were swift and answered the questions that were asked. They were a little tight on price but I think that they can prompt. Email and phone replies were swift and answered the questions that were asked. They were a little tight on price but I think that they can be worked on. More

Randy was very helpful, efficient, friendly, profession, fair and enjoyable to work with. The entire experience was pleasant, and I felt like a got a good deal. The dealership is well-organized, free wifi fair and enjoyable to work with. The entire experience was pleasant, and I felt like a got a good deal. The dealership is well-organized, free wifi meant I could work while paperwork was being processed, and everyone from the receptionist to the finance person was kind and helpful. Jake helped me understand the car's technology features. He was a good teacher and very professional. And I LOVE my car! More

i came in to look into the lease of a 2013 focus electric. i was very pleased with the customer service of everyone i encountered. swede made everything so easy and was great to work with. jake did electric. i was very pleased with the customer service of everyone i encountered. swede made everything so easy and was great to work with. jake did a great job explaining all the gadgets and gizmos . over all i was very pleased with the experience and would recommend bickford ford to anybody looking for a new ford. More

The purchase of our 2014 Explorer was absolutely wonderful!!! I was treated very kindly by all the employee's that helped work on my purchase. It was a very low pressure experience, this made me f wonderful!!! I was treated very kindly by all the employee's that helped work on my purchase. It was a very low pressure experience, this made me feel comfortable and at ease. I would like to thank everyone who helped make our purchase a exceptional experience! We highly recommend your dealership! We love our new Explorer and Thank you all very much for your kindness to us!!!! More

Overall great experience. Everyone was very kind and supportive. Not pushy in anyway. Found me a great F-150 at a very reasonable price. I would go back to them in a instant. supportive. Not pushy in anyway. Found me a great F-150 at a very reasonable price. I would go back to them in a instant. More