Bickford Ford

I drove my 2004 F150 into the dealer. I reported the problem as no reverse, I heard a big pop and then no reverse. I said I looked up the problem and it looks like the reverse band broke I reported the problem as no reverse, I heard a big pop and then no reverse. I said I looked up the problem and it looks like the reverse band broke and I'll need a transmission. I even asked a price for rebuilt transmission ($8000), they said they will look at it and let me know. I was told they couldn't fix it, a rebuild transmission is not available and they couldn't get the parts, they refered me to a transmission shop. So after they had my truck for 1 week I paid them $800 for them to tell me what I told them when I dropped my truck off, then paid $200 to tow my truck to the transmission shop to have it repaired. I now know where I will NOT be going for any repairs. More

I took my truck in for a water leak and they said they couldn't find it. I called them about it again about the water leak a couple years later after it had sat out in the weather and was told they don' couldn't find it. I called them about it again about the water leak a couple years later after it had sat out in the weather and was told they don't have technicians that do water leaks. Then why did they tell me that there was no problem when I took it in the first time when they don't have technicians that deal with that. I have bought several trucks from them but never again. More

Very accommodating to my time schedule would definitely work with them in the future. Nice doing business with them work with them in the future. Nice doing business with them More

Service department, Courtney was a pleasure to work with getting my Bronco serviced and warranty issue addressed. getting my Bronco serviced and warranty issue addressed. More

Enjoyed working with Dave Burlison purchasing a used F-150 for our son. We appreciated the dealership replacing brakes and tires and fixing minor leaks as well as detailing it prior to pickup. Pleasa F-150 for our son. We appreciated the dealership replacing brakes and tires and fixing minor leaks as well as detailing it prior to pickup. Pleasantly surprised to drive off with a full tank of gas as well. Great customer service. More

Trustworthy and reliable. Mobile service is a great innovation. Jason who arrived as mobile service took care of recall and battery reprogram. He is very very good at what he Mobile service is a great innovation. Jason who arrived as mobile service took care of recall and battery reprogram. He is very very good at what he does for Bickford More

Full disclosure, I've known Steve since 2004, and since 2004 he's shown again and again he's exactly the kind of man with whom people like to do business. This time he helped my buy out my Fusion lease, an 2004 he's shown again and again he's exactly the kind of man with whom people like to do business. This time he helped my buy out my Fusion lease, and when you have fleet needs he's the man to call. People want to do business with people they can trust. Steve is that guy. More

Very professional, fast thorough service. New to the area will be bringing my car back when service is needed. New to the area will be bringing my car back when service is needed. More

Always friendly and considerate for a job well done The only complaint is that took too long for an appointment- I believe I called in November and was told that January was the only option only complaint is that took too long for an appointment- I believe I called in November and was told that January was the only option More

I called for more information about some used trucks they had. Erik emailed the window stickers listing all the equipment and options on each truck I was interested in. I went to the dealers a coupe days l had. Erik emailed the window stickers listing all the equipment and options on each truck I was interested in. I went to the dealers a coupe days later to look at the trucks. Erik showed them to me and suggested I take the one I liked home for the weekend to evaluate it. No high pressure sales or tactics. Made it an enjoyable experience. More