Bickford Ford

What a wonderful place! Going to a car dealership usually feels to me like swimming in a shark pond; but not true at Bickford Motors. It felt more like a pleasant afternoon e Going to a car dealership usually feels to me like swimming in a shark pond; but not true at Bickford Motors. It felt more like a pleasant afternoon excursion. The entire culture is different at that dealership. No one was stressed, people weren't competing with each other, nor pressuring me to buy things I couldn't afford and didn't need. The people who work there are happy, gracious and professional, and there is a strong sense of community. And I was blown away by the service I received, not only by the salesmen who helped me but also by the finance department, who checked multiple lenders to get me the best financing; and by the tech wizard who spent a good 40 minutes with me, teaching me how all the bells and whistles in my car worked, and then gave me his email address and phone number in case I had any further questions. All that for a used car purchase. I have never had such an experience in a dealership; and I doubt I will ever buy a car anywhere but Bickford. More

Great customer service All about the customer, Darren made sure we were in the right car for our family. Didn't look at us as a number and throw is in whatever was there, he All about the customer, Darren made sure we were in the right car for our family. Didn't look at us as a number and throw is in whatever was there, he took the time to find the right vehicle for us and stayed bellow our budget and didn't push the biggest thing he could find. Thank you to the Bickford family for making us feel welcome and comfortable. One of the last companies that truly has great customer service. More

Great NO Pressure Experience Recently bought a 2015 Ford Focus SE. I was out of town when my husband picked up the new car, yet was able to drop into the dealership later and give Recently bought a 2015 Ford Focus SE. I was out of town when my husband picked up the new car, yet was able to drop into the dealership later and given complete overview of features. Very pleasant experience. No pressure by sales staff. More

Great New Car, Great Experience at Bickford! Recently drove off in my new Ford Flex! Working with Bickford was smooth and easy and the service was great. I was able to take advantage of a promo Recently drove off in my new Ford Flex! Working with Bickford was smooth and easy and the service was great. I was able to take advantage of a promotion through BECU/Bickford which lowered my interest rate by a half percent! All of the sales paperwork was thoroughly explained and I did not feel pressured to buy into more than what was necessary for my budget and family. Matt the technician walked us though all the amazing technology and I now better understand my navigation, touch screen controls and fancy equipment. And I mean FANCY equipment! Overall my experience was excellent and I recommend Bickford for anyone shopping for a new or gently used car! - Jonna C. More

Excellent customer service Michael Holden was such a pleasure to work with, I actually learned a great deal with his technology review of my new truck. Went through all the deta Michael Holden was such a pleasure to work with, I actually learned a great deal with his technology review of my new truck. Went through all the details and then offered anytime to just stop by if I have any questions. BICKFORD should be really happy with such an awesome employee. Thanks Michael for spending the time. More

Best car buying experience you can find Today we completed the purchase of our fourth new vehicle from Bickford Ford. Just a bit over three weeks ago I purchased a 2015 F150 XLT Crew Cab and Today we completed the purchase of our fourth new vehicle from Bickford Ford. Just a bit over three weeks ago I purchased a 2015 F150 XLT Crew Cab and today my wife drove home in a 2016 Ford Fusion SE. Apparently she could not stand me having the nicer vehicle, but I digress... Buying from Bickford is like no other dealership experience and as long as I can keep them they will be MY dealership. I can't imagine going anywhere else. Dave Burleson has taken so much time with us that it makes me wonder if he really has other customers. Michael Holden and Matt Rice are the tech gurus that spend the time to go over the technical features of your new car and are more than willing to help after the sale as well. I have honestly enjoyed buying cars from Bickford. I've had horrible experiences at two other local Ford dealerships so the treatment from Bickford is a welcome difference. Go there if you can. More

Great experience! Had a great experience with Jeff Wing, just one thing. Bickford didn't honor the full Costco Auto Program discount. I had to haggle to 60% of the list Had a great experience with Jeff Wing, just one thing. Bickford didn't honor the full Costco Auto Program discount. I had to haggle to 60% of the listed discount for a new Fiesta 2015. Even with this I still enjoyed the buying experience. The post sale technician, Matt was great! Thanks all! More

my 2015 GT Mustang. 5 stars all the way! would give more if possible. Friendliest place Ive ever been to. very informative and patient, no pressure and no rush. i WILL re 5 stars all the way! would give more if possible. Friendliest place Ive ever been to. very informative and patient, no pressure and no rush. i WILL return in future. I have bought 2 cars from this dealership. a 2014 mustang and a 2015 mustang GT. Bought both from Excellent Salesman Jeff Wing. Will see me back here and I will be asking for Jeff every time. As well as Michael Holden, very patient and tech smart when teaching me and going over all the features in my new mustang. Really enjoyed and had the greatest experience here. plan to bring family and friends here for vehicle assistance. Well done Bickford Ford. Love you guys.HUGE thanks to Jeff Wing and Michael Holden!!!! More

2015 F-150 Lariat I interacted with Jeff Wing and Michael Holden. They were very helpful and great representatives of the Bickford dealership. I will recommend them and I interacted with Jeff Wing and Michael Holden. They were very helpful and great representatives of the Bickford dealership. I will recommend them and your dealership to others. I love my new truck! More

Bickford Ford - Best in 40 years #1 Matt Rice, Bickford Ford, explained the high technology built into our new 2015, Super Crew, 4WD, F-150 Lariat. Without his assistance we would not h Matt Rice, Bickford Ford, explained the high technology built into our new 2015, Super Crew, 4WD, F-150 Lariat. Without his assistance we would not have been able to operate 10% of the valuable and desirable features. He was patient, thorough, answered every question and addressed every one of our concerns. Additionally, Matt Rice provided the required input and programmed the software to operate the way we need it. He also configured software to keep track of the truck maintenance requirements and enabled us to call up reports, on command, so we can schedule service when it is timely to do so. Because of Matt's performance, I would recommend Bickford Ford to any new car or truck buyer. More importantly, our future new vehicle purchases will be at Bickford Ford. Matt Rice's technological knowledge and skill is truly outstanding and his effort created one of the best experiences in 40 years of new motor vehicle purchases.. His actions reflect great credit upon himself, Bickford Ford, and the Ford Motor Company. Roman and Agnes Millett Mill Creek, Washington More