Bickford Ford

Explained options clearly Between the sales, finance and tech associates all pertinent questions were answered clearly. No one told me what I wanted, rather they asked what I w Between the sales, finance and tech associates all pertinent questions were answered clearly. No one told me what I wanted, rather they asked what I wanted. Night and day difference from other dealerships. My only regret is that I did not do business with this Ford dealership many, many years ago. My sales associate found me the vehicle I wanted in the color I wanted with the options I needed and that, as we say, is that. More

Service on My 2015 Escape I have been a long time customer, the sales people are great but recently I had a problem with the service department. My Escape was clunking when I I have been a long time customer, the sales people are great but recently I had a problem with the service department. My Escape was clunking when I put in drive when it was cold. I call the service department and they told me that this was normal and did not offer to look at it. I did not think this was normal so I took it to another Ford dealer and they found that the transmission fluid had contamination and the internal componets were damaged. They had to replace the Transmission. I am glad that I did not listen to Bickford More

Best Buying experience in the Northwest Bickford has the best staff and service in the Northwest. We have bought in excess of a dozen vehicles from them and come away EVERY TIME feeling GREA Bickford has the best staff and service in the Northwest. We have bought in excess of a dozen vehicles from them and come away EVERY TIME feeling GREAT about the experience. They are efficient, friendly and VERY Professional. In a word they have their act together. We have bought other vehicles from other dealers and the ONLY one that even compares is Barrier Mercedes in Bellevue. Every vehicle purchased, from dump trucks to the most awesome 2016 F150 Limited we just purchased is everything and more than we expected. Todd Spradlin and Teresa are the VERY best. Now they have Andy the Tech guy going over all the bells and whistles which becomes a great addition. For those of us who hate to read the manuals he is a God send. When I thought Bickford couldn't get any better they prove me wrong every time. More

Awesome experience I haven't bought a new car in years because of past experiences. This was an awesome experience with the Bickford family of employees. I would recomme I haven't bought a new car in years because of past experiences. This was an awesome experience with the Bickford family of employees. I would recommend Bickford Ford to all my family and friends. More

Great Experience I went to Bickford at the recommendation of two different friends. Both have had multiple and very positive experiences there. One of them has made I went to Bickford at the recommendation of two different friends. Both have had multiple and very positive experiences there. One of them has made three purchases from Bickford and the other two. I found Bickford to be everything they said it was. I normally despise the whole car buying transaction experience. Dan Hudson and Jeff Wing made the purchase of my new truck a very easy and stress free experience. Absolutely no pressure and they really valued my time. They did everything they could to make me happy with the deal I was getting, then arranged the financing and delivery in an extremely efficient manner. They understood that I didn't want to hang around the dealership and play the usual cat and mouse games. It felt more like a family environment while I was at Bickford. They had to get my truck in from another dealership and that went smoothly as well. The paperwork was completely done when I arrived and I could have been out of there in no time. I stuck around when offered a tech to go over the features in the new truck. Andy Sullivan helped us out and did a great job, again, efficiently as possible. He knows how to explain the technical aspects of the truck in a manner that is easy to understand for a non-tech type. I highly recommend Bickford and especially the guys I worked with. Thank you for taking a process that is normally stressful and making it so easy. It is the first time I have gone through a car buying experience without buyers remorse or feeling frustrated with the process and/or the sales persons. More

The best vehicle buying experience we've ever had. We appreciated not being pressured. Darren showed us several trucks, and was very informative on the different models. We drove a couple, and ended up We appreciated not being pressured. Darren showed us several trucks, and was very informative on the different models. We drove a couple, and ended up with a very nice F-150 Lariat. Theresa made short work of the purchase. She even found a lower finance rate than my credit union offered. Michael gave us a brief but thorough overview of the technical features, helped sync my phone - and we were off. More

Great Dealership, Will keep going back. I really really good after purchasing my new truck from Bickford. Now I am very happy every time I have to take it in for scheduled maintenance. The I really really good after purchasing my new truck from Bickford. Now I am very happy every time I have to take it in for scheduled maintenance. The service department really does take care of their customers now matter how small of a question or concern. Not just when you are buying, but the entire time you own your vehicle. It they think this will keep customers coming, they are correct. I will keep going back again and again. More

Easy and informative My salesman was Jake, but due to the way I purchased the Explorer I had very little interaction with him. Mike Holden, who went through the car with m My salesman was Jake, but due to the way I purchased the Explorer I had very little interaction with him. Mike Holden, who went through the car with me, communicationed very well and was very knowledgeable about my explorer. More

The most pleasant vehicle buying experience we have ever had Traditionally, we have hated the vehicle buying experience. Our experience at Bickford Ford was definitely atypical. The sales process was zero pres Traditionally, we have hated the vehicle buying experience. Our experience at Bickford Ford was definitely atypical. The sales process was zero pressure. We bought a vehicle that had incentives that were as low as the dealership was willing to go. The price was fair and there was no dickering. We set an appointment for a test drive and our sales contact Mike Mauer had the truck pulled up and ready to go. We had a private test drive, without a sales person, and were able to take the vehicle home to make sure it would fit in our garage. We loved it, decided to buy it, and had a very easy finance experience with Teresa. No pressure at all for the extended warranties, gap coverage, etc. Our preferences were definitely most important. Our only minor complaint is that we had filled out the credit application a few days before on Bickford's website, but still had to wait a fair bit for our financing appointment due to waiting for a positive response on our credit. Michael Holden, the technology and delivery specialist, gave us a very comprehensive overview of the extensive features of the vehicle, and clearly loves his job and working with the customers. His enthusiasm is infectious and got us even more excited about the features of our new vehicle. His knowledge of the extensive features of the truck was impressive, as was his ability to convey them to us as customers. We definitely recommend Bickford Ford for a pleasant vehicle buying experience. More

2016 F 150 I have purchased several vehicles from Bickford Ford And once again must say they were very helpful and I would highly recommend them as a place to I have purchased several vehicles from Bickford Ford And once again must say they were very helpful and I would highly recommend them as a place to purchase a car or truck More