Bickford Ford

Excellent service. Shannon was extremely helpful and kind. She made me feel less stressed about my car issues and that they could take care of all of my issues, which t Shannon was extremely helpful and kind. She made me feel less stressed about my car issues and that they could take care of all of my issues, which they did. She made me feel my business was important to them. More

I have never dealt with a dealership, or any business, that exhibited more integrity than Bickford Ford. They did not process large checks until they could deliver what they had sold me. They also followe that exhibited more integrity than Bickford Ford. They did not process large checks until they could deliver what they had sold me. They also followed through on their word to resolve a hardware/software issue that prevented features on my truck to not function as intended. This business in my opinion is about as honest and ethical as any you could ever find. I would recommend them as highly as possible when purchasing a new or used vehicle. Many thanks to Jeff, both Eric’s and Randy for making me a very very satisfied customer! More

I just had my 2015 F150 worked on because my heated seats were not working. Turned out there was a module that was bad. Steve was my service advisor and he is awesome. It turned out that my extra service war were not working. Turned out there was a module that was bad. Steve was my service advisor and he is awesome. It turned out that my extra service warranty covered the work. Now the seats work after replacing the module. Great job guys keep up the awesome job. More

Straight forward and quick service. Felt taken care of. Staff was nice and knowledgable. Thumbs up! Felt taken care of. Staff was nice and knowledgable. Thumbs up! More

Quick, reasonable and convenient. Enjoy doing business with the service folks at Bickford Ford. Thanks- Enjoy doing business with the service folks at Bickford Ford. Thanks- More

Extremely happy with the sales process with Darren Mathews and the service department. Was treated the way a customer should be . A truly great staff . Mathews and the service department. Was treated the way a customer should be . A truly great staff . More

They made a bundle on my new Ford Lightning sale to me and were unwilling to give me a substantial break on the extended warranty costs. and were unwilling to give me a substantial break on the extended warranty costs. More

Great service from Bickford Ford. I was able to get my car in quickly and really appreciate the great communication from the service team. I was able to get my car in quickly and really appreciate the great communication from the service team. More

Willing to talk straight to female owners. Staff and repair staff stay true to their word of what is wrong and do a good job of repair or just maintenance Staff and repair staff stay true to their word of what is wrong and do a good job of repair or just maintenance More

Not the best, issues found during multi check inspection but no follow up recommendation, for example “coolant low” but did not reccomend further course of action or let alone top of the coolant. Also state but no follow up recommendation, for example “coolant low” but did not reccomend further course of action or let alone top of the coolant. Also stated their was a slight oil leak on seal but did not reccomend anything or even mention when picking up the vehicle, had to read the paperwork. Overall poor communication. More