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Bice Chrysler-Dodge

Alexander City, AL

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rated
6 Reviews

2133 Cherokee Road

Alexander City, AL

35010

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6 Reviews of Bice Chrysler-Dodge

October 01, 2022

Salesman Matt Helped me with my 2022 Ram 1500 and the whole experience was handled smooth, professional, and quick. I will continue to give them my business. More

by sextontab4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew McClellan
September 16, 2018

You need to be on top of your game,purchasing a vehicle Yes Jason is a good man in my opinion..But the managers are like most greedy...Better pay attention when you go to sign your papers.make sure they giv More

by It's shamefull
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
Sep 20, 2018 -

Bice Chrysler-Dodge responded

We take all reviews very seriously. I am concerned about your review because your survey to Ram trucks about our dealership is great. I am copying the remarks you sent in on your survey as follows "Everythingpleased me..Great Truck..I have owned 4 new ram trucks liked them all..The people at Bice motors were the best I have ever done business with..Especially my salesman Jason..Felt like I was working with Family..Jason lives and breathes Dodge products,and it's very obvious..Product knowlege second to none..The very best experience I have ever had a dealership..So happy I went there...An hour drive for me,but well worth it..The whole environment of the dealership,The greet and meet,negotiations, and the delivery..second to none..Not enough stars to rate them...They are a leader in the automotive industry... Not a thing could be improved..Everthing was first rate..Top of the class The whole environment of the dealership,The greet and meet,negotiations, and the delivery..second to none..Not enough stars to rate them...They are a leader in the automotive industry... Not a thing could be improved..Everthing was first rate..Top of the class." We tried to call you but your number has changed. Please call Brian Bice at 256-234-2501 Thanks

Sep 24, 2018 -

It's shamefull responded

Mr. Bice,My survey to Chrysler would have been totally the opposite had I looked over the papers before I took the survey....Jason Ok in my opinion,But the manager needs to go...I thought it kinda strange the way he was shoving the papers at me as quickly as he was...He was hoping I would see the not agreed upon price that Jason and I had agreed on...And my Bad because I trusted them to much....So people if you do decide to go there be on the lookout,,,and please by all means look over the papers ever so closely...They got me for almost 3,000 dollars.Hey age and respect have no boundaries....I'm 61 getting close to retirement and was taken advantage of....

May 31, 2018

Great salesman If you're in the market for a new or used vehicle give Jason Talley a chance to work with you. You are not just a number to him, he will take his time More

by Retired31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Tapley
August 25, 2016

Great People and HUGE selection I was impressed with how I was treated at this dealership. They are ready to help! I was able to get the car I wanted at the price I was looking for a More

by Bobbi Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason and Brian
August 07, 2016

Bice does not NEGOTIATE!!! This is the 1st car dealership that I have never been so upset with on not wanting to NEGOTIATE! They will ABSOLUTELY not come down at all on price se More

by JULES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keslye
January 11, 2016

Quick and great service I recently purchased a 2015 Grand Cherokee at Bice and the amount of time it took was very impressive. They made the process easy and the service that More

by breiterman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Vick