Bical Chevrolet

Ruined my car I sat there for two days . the first day they told me I needed a new part. The second day they installed the wrong usb in my Car. It is a totally diff I sat there for two days . the first day they told me I needed a new part. The second day they installed the wrong usb in my Car. It is a totally different color and loose. They then said it was the radio causing the issue. Manager never calls back to rectify situation More

Great experience buying a 2015 Colorado from Johan I walked into this place not even sold on Chevy as the brand I was buying from, and just wanted to learn more about the Colorado. But I drove away in I walked into this place not even sold on Chevy as the brand I was buying from, and just wanted to learn more about the Colorado. But I drove away in a new truck thanks to the deal Johan worked out for me. He was very straightforward and fair, as far as used car salesmen go, and listened to what I was looking for. When I told him what I would need to "drive it away today" he met my demands. Can't ask for more than that. Spent plenty of time going over the car with me after the deal was already closed as well...a lot of dealers hand you the keys and send you packing once you sign the dotted line. -1 star because I found the Finance Manager to be somewhat pushy in selling an extended warranty. I didn't like that he tried to make me feel guilty about not buying it and was basically telling me how unreliable and expensive repairs to my new truck would be. Not the greatest feeling when you're already plunking down 30k. Still, overall this was a very positive experience buying a car. More

100% A True Car Dealer Such a Wonderful experience with Salesman Mike while purchasing the used sonic car from salesman Mike and unfortunately the car was having a tapping s Such a Wonderful experience with Salesman Mike while purchasing the used sonic car from salesman Mike and unfortunately the car was having a tapping sound but after 1 month I took to the service center and Jullian Cardona gave me an excellent service by solving the problem with a zero cost. Thank you Jullian for the excellent customer service. Will refer to all my friends and relatives. More

cheap cars aren't cheap they sold me a camaro with bad headlights, and the entire car shakes when it goes from 4 to 8 cylinder mode they put used headlight bulbs from anoth they sold me a camaro with bad headlights, and the entire car shakes when it goes from 4 to 8 cylinder mode they put used headlight bulbs from another car into mine, and swapped out my wheels and tires with those from another car on the lot after the other didn't fix the shaking, they told me the shaking noises are ''normal'' but would look into service bulletins on the shaking. there are also big holes in the door jambs from a shoddy paintless dent removal job, but in all fairness not sure if they had it done or it was the previous ower. within 2 weeks the radiator clamp also rusted out and dumped antifreeze all over my driveway but i fixed that myself because it was less painful than dealing with them haven't heard from them since on the other issues and service manager doesn't return calls More

Terrible and unprofessional staff My Truck still not working and they are very unprofessional and not very helpful. pay and had to take my truck elsewhere to get it fixed never going b My Truck still not working and they are very unprofessional and not very helpful. pay and had to take my truck elsewhere to get it fixed never going back to this dealer ever. More

Worse dealership experience In my 12 years of visiting a dealership this has been my worse experience. The manager was not sympathetic nor was he concern for the safety issue of In my 12 years of visiting a dealership this has been my worse experience. The manager was not sympathetic nor was he concern for the safety issue of my jeep. I was unable to see through my windshield however bical's concern was that I needed an appointment. I arrived at the dealer at 4:15 and was turned away unable to see to drive. It took my personal Machanic 20 sec to diagnosis that the heater core broke. I would never advise anyone to purchase or lease from bical chevy. If they treated a customer with a lease with no regard how will they treat you who wants a buy their car. In all my years I have never felt so disrespected. When I called the manager his tone was as if I was bothering him. I had to call headquarters twice for assistance. The manager has yet to approach me or call to check on my jeep. Bical will never have my business again. More

Deal never done till its done Your Problems won't start until you get to the finance office! I provided most of the required documents prior to arriving at the dealership where my Your Problems won't start until you get to the finance office! I provided most of the required documents prior to arriving at the dealership where my deal was already in place. Salesperson Darryl assured me that I would be driving home with my new Chevy Tahoe within 30 minutes. Insurance was transferred to the new car and outstanding documents were given. Now it was time to speak with the finance officer. Here I got bullied and tag teamed by both the finance manager and the obstinate sales manager Paul saying because all required documents weren't in place I would not be receiving the car today. I work 6 days a week and they knew today was my only day to finalize the deal. The manner in which I was spoken to was ridiculous! Communication terrible, customer relations terrible to the point where I was told to "find the exit door" after challenging them. STAY CLEAR OF BICAL CHEVY!, every negative stereotype of car dealerships was on display throughout this experience! More

excelent sales team Sales consultant Chris Cox and his manager ( women don't know her name) give me a good deal on new Chevy. Except small issue with financial management Sales consultant Chris Cox and his manager ( women don't know her name) give me a good deal on new Chevy. Except small issue with financial management I had an excellent experience there. Will definitely recommend you to my friends and family. More

scam artists and thieves I was recommended by 2 different people to go to Bical and I traded in my car for a brand new car. I was promised and made the deal for 39 months with I was recommended by 2 different people to go to Bical and I traded in my car for a brand new car. I was promised and made the deal for 39 months with money down and 359.00. A few days later my husband nticed it said 48 months. The lease manager Jim had his arm over the months when I signed the papers stating it was 39 months at 359.00 so I signed trusting him and the salesman Anthony while they quoted me and was on the other paper as well. More