
Bical Chevrolet
Valley Stream, NY
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I contacted the dealer on-line, then called and was given an appointment. However, when I got there he had an appointment and so he had to leave with instructions for me to see someone else whom I did meet. an appointment. However, when I got there he had an appointment and so he had to leave with instructions for me to see someone else whom I did meet. The fat guy was not nice, very arrogant. Did not want to negoiate price. Quite rude actually. I got fed up of him and left. Went to another dealer, got approved but they did not have the vehicle I wanted. Made another enquiry on-line and this time I was sent a quote on the vehicle I wanted. I spoke to their on-line person and made an appointment to see him. I went in and saw him and was very pleased. I got the car I wanted and not a bad price. The sales people there is not very friendly, they act like they are doing you a favour (like why are you here to disturb us - that is the way I felt when I went there)they don't realize that without us they make no money. Fortunately for me, their on-line person was quite nice and sat down and went through numbers with me over and over again until I was satisfied. When I went in to pick up the vehicle, the on-line person had to leave for an appointment and asked one of his colleagues to finalize things with me. This guy was also good. When I didn't understand something he would stop and say "I am not doing anything until you are satisfied". Was very surprised as most of these people don't care how you feel they are just interested in getting the sale done. This guy went over everything with me. I was shocked but was happy that he did that because he showed that he was not just into it for the money only. Both took time out to make sure the customer was satisfied. Walked out of there happy. More
I came here looking for a car months before I actually wanted to get it and they seemed really good and friendly. I came back months later when I was ready and the guy was rude and apparently didnt take m wanted to get it and they seemed really good and friendly. I came back months later when I was ready and the guy was rude and apparently didnt take me seriously about buying a car. He said he was getting a model in that I wanted and I told him I want it and give me a call when it arrives. He never called so I went there. When I went to discuss pricing we where just staring at eachother and then he was on the phone and it had nothing to do about business. I had to wait on pricing (I wanted to lease) because of the banks they deal with but I told him let me know when they get the lease because I want the car. He never called and I kept calling never heard from the guy again. Its ashame because you because someone else got my business now. More