Bical Auto Mall

Best dealership in the New York tri state area I just leased a 2015 Chevy traverse and I want to thank George Ramirez and the crew at Kristal .I love the truck and the customer service. Thank you G I just leased a 2015 Chevy traverse and I want to thank George Ramirez and the crew at Kristal .I love the truck and the customer service. Thank you George rimerez you will always have my business More

Excellent Salesman Best salesman ever in my opinion is Charles Albanese, more like a friend, he has been my families car dealer for over 30 years. Always goes the ex Best salesman ever in my opinion is Charles Albanese, more like a friend, he has been my families car dealer for over 30 years. Always goes the extra mile. We will continue to use Charlie for all our car needs. More

Interesting, fun and still learning Employee, Charles Albanese was helpful, patient and very knowledgable about the vehicle of interest; Thus far I have been enjoying my purchase; Charle Employee, Charles Albanese was helpful, patient and very knowledgable about the vehicle of interest; Thus far I have been enjoying my purchase; Charles and employees have been most helpful in helping me learn all the new technology! I would highly recommend this dealership. Service area was also friendly and courteous. More

great Charlie from sales Anthony from service are great people to work with,Also the whole dealership in general is excellent. I have been going for years a Charlie from sales Anthony from service are great people to work with,Also the whole dealership in general is excellent. I have been going for years and will continue to go and tell all my friends. More

Great Salesman I was very pleased with my salesman Carlton Pierre. He was very knowledgable and was very helpful in finding me the exact vehicle for my need in the q I was very pleased with my salesman Carlton Pierre. He was very knowledgable and was very helpful in finding me the exact vehicle for my need in the quickest time possible. I was made to feel like family, because of the way I was treated. More

Purchase of GMC Great staff, my salesman Rick was friendly and patient I feel terrible for always getting to the showroom late hence having him stay after hours. The Great staff, my salesman Rick was friendly and patient I feel terrible for always getting to the showroom late hence having him stay after hours. The team worked great together in getting the vehicle I wanted. And after being dissapointed that my vehicle model was not blue tooth enhanced they offered to install the blue tooth at no additional charge. They really go far and beyond to ensure the customer is happy with their purchase. Thanks So Much to You All, Gil Garcia More

Customer Friendly, Great Service, Knowledgeable Team The entire staff was extremely helpful Fran, James Greco, Greg Hampton and Rob Patel. We talked about what I needed, how much I wanted to spend and The entire staff was extremely helpful Fran, James Greco, Greg Hampton and Rob Patel. We talked about what I needed, how much I wanted to spend and they guided me the whole way through. I would recommend them any time. More

The Service Department/Customer Service My bad experience with the service department was with my vehicle having a check engine light on and I called for an appointment and they couldn't get My bad experience with the service department was with my vehicle having a check engine light on and I called for an appointment and they couldn't get to me for 3 weeks. I wrote Customer Service about this and they said they would get back 2 me via email or phone and they never did. I had to take my car to NJ to get repaired and I have been dealing with Kristal for years. They just lost a customer. More

great I met Greg Hampton and we spoke about purchasing a car. He was very I professional and informative, he had a vast knowledge of the vehicle bumper to b I met Greg Hampton and we spoke about purchasing a car. He was very I professional and informative, he had a vast knowledge of the vehicle bumper to bumper. He was pleasant and made me comfortable More

Acadia Denali purchase Sales people at kristal are extremely knowledgeable, helpful and very pleasant to work with. We worked with Redina Thomas and James Grecco who were Sales people at kristal are extremely knowledgeable, helpful and very pleasant to work with. We worked with Redina Thomas and James Grecco who were both wonderful. I would recommend this dealership to everyone! More