Bical Auto Mall

Best Car dealer ever Mr. Brown was the main reason why I bought my 2015 impala. His attitude, demeanor and personality was what did it for us. My wife had her mind set on Mr. Brown was the main reason why I bought my 2015 impala. His attitude, demeanor and personality was what did it for us. My wife had her mind set on a Ford Taurus but after meeting Mr. Brown and doing a test drive our minds were made up. Thanks Teon Brown!! More

Teon Brown Mr Brown treated my wife and I with great patience, He made the whole process of purchasing my first Cadillac a wonderful and memorable experience. Be Mr Brown treated my wife and I with great patience, He made the whole process of purchasing my first Cadillac a wonderful and memorable experience. Because of Teon we will definitely return to Krystal Auto Mall More

Treated us like family Teon Brown is awesome! We were deciding between two cars and he made our decision easier by giving us the facts on both. He is also very courteous a Teon Brown is awesome! We were deciding between two cars and he made our decision easier by giving us the facts on both. He is also very courteous and respectful. I would highly recommend him to anyone in need of a (new) car! More

Our experience with Teon Brown was very Professional Our experience was friendly and very knowledgeable. We never had a great time buying a car. This time we did. The people overall was courtesy and re Our experience was friendly and very knowledgeable. We never had a great time buying a car. This time we did. The people overall was courtesy and repectful. Teon was our salesperson. He was so knowledgeable and experience. We would always come back 2 Teon Brown. More

FIRST TIME CUSTOMER I worked with Teon Brown. I told him the budget the wanted. He was very good with communicating with me through phone and especially because he also g I worked with Teon Brown. I told him the budget the wanted. He was very good with communicating with me through phone and especially because he also gave me his personally phone just in case I had any questions. Teon was so understanding with my situation and the fact that I was able to trade in my old car which did not have AC at all anymore to a new updated car with more to offer was even BETTER. I was able to pick up my new car and get things done right way. THANK YOU SO MUCH TEON I will definitely recommend folks to go him in particularly. More

First experience with kristal auto mall dealership I was very suspicious of car dealerships until I walked into Kristal Auto Mall, and met with Mr. Greg Hampton. He was forthright, honest and straightf I was very suspicious of car dealerships until I walked into Kristal Auto Mall, and met with Mr. Greg Hampton. He was forthright, honest and straightforward. I left Krital Auto Mall very satisfied and happy. I will recommend Kristal Auto Mall to anyone. More

service was very good my sales associate courtney williams was very good, so was sales manager phil. sarah was also helpful. the service manager anthony was very accomdatin my sales associate courtney williams was very good, so was sales manager phil. sarah was also helpful. the service manager anthony was very accomdating and helpful. More

excellent service with went there because my dealer were i purchased the car closed. It was the first time i went there and was impressed with the service i got. they fixed went there because my dealer were i purchased the car closed. It was the first time i went there and was impressed with the service i got. they fixed a recall on the car and did a inspection and checked my brakes which were good. More

Kristal Auto Mall Rude and Nasty people Avoid at All Costs A Very Nasty place to buy your. Very rude sales and workers there. No place to park your car. Kristal Auto Mall located at 5200 Kings Highway. Brookl A Very Nasty place to buy your. Very rude sales and workers there. No place to park your car. Kristal Auto Mall located at 5200 Kings Highway. Brooklyn, NY. is in a very high crime rate area. The service manager will require a tip to fiix your car. The garage where they fix your car is very dark and scary. There is no waiting room there to wait for your car to be fixed. The front tend manager is extremely rude and nasty, he asks you to see your cash before he will talk to you. Please stay away from this place at all costs. They are are much higher in price than most dealers in the Tri-state area. Avoid this dealership at all costs.. More

Beware!!! Check the BBB. BEWARE!!!! CAR THIEVES. After receiving numerous calls from Kristal to bring in our leased Caddy SRX early, have them absorb the last 4 payments, not BEWARE!!!! CAR THIEVES. After receiving numerous calls from Kristal to bring in our leased Caddy SRX early, have them absorb the last 4 payments, not charge us for slight damage ( I have the pics), and we would walk out with a end of year 2014 with no money down. We looked at the inventory, didn't like what they had and I FOUND the car I wanted in Valley Stream. We negotiated the price, left a deposit and awaited the arrival of my car. When it arrived, the lease agreement was wrong, and had to be rewritten. We left my 2012 SRX with 18,000 miles in their possession, we DID NOT SIGN anything handing over the vehicle. We received 2 bills in less than a month. The first one for the new car and the second for the old one. We thought that there was a cross in paper work. Imagine our surprise when we were told that were liable for the payments for the car that we no longer had in our possession ! AND THEY WILL NOT GIVE ME MY CAR BACK. I will gladly pay the payments if it was given back to me but as of now, I don't have a car that I'm paying for, no one seems to know where it is, and there has been no effort to locate it to give me it back. As far as I'm concerned, it was stolen from me. There is no one that would give back a car and still make payments for something that they no longer have. Obviously, you would wait for the lease to be up in such conditions. Kristal lied then and lied to GM. This was false advertising taken to a new level. I was talked to by Ron Patel -- the alleged manager in the most abusive of ways. He speaks like a thug. Dishonest, despicable, filthy dirty show room, home of classless sleazy car salesmen. More