Bical Auto Mall

Customer Friendly, Great Service, Knowledgeable Team The entire staff was extremely helpful Fran, James Greco, Greg Hampton and Rob Patel. We talked about what I needed, how much I wanted to spend and The entire staff was extremely helpful Fran, James Greco, Greg Hampton and Rob Patel. We talked about what I needed, how much I wanted to spend and they guided me the whole way through. I would recommend them any time. More

The Service Department/Customer Service My bad experience with the service department was with my vehicle having a check engine light on and I called for an appointment and they couldn't get My bad experience with the service department was with my vehicle having a check engine light on and I called for an appointment and they couldn't get to me for 3 weeks. I wrote Customer Service about this and they said they would get back 2 me via email or phone and they never did. I had to take my car to NJ to get repaired and I have been dealing with Kristal for years. They just lost a customer. More

great I met Greg Hampton and we spoke about purchasing a car. He was very I professional and informative, he had a vast knowledge of the vehicle bumper to b I met Greg Hampton and we spoke about purchasing a car. He was very I professional and informative, he had a vast knowledge of the vehicle bumper to bumper. He was pleasant and made me comfortable More

Acadia Denali purchase Sales people at kristal are extremely knowledgeable, helpful and very pleasant to work with. We worked with Redina Thomas and James Grecco who were Sales people at kristal are extremely knowledgeable, helpful and very pleasant to work with. We worked with Redina Thomas and James Grecco who were both wonderful. I would recommend this dealership to everyone! More

As pleasant an experience as one could have I have owned Buicks for for over 30 years and kept my 2005 Le Sabre till now waiting something to suit my needs. Joseph was so helpful in suggesting I have owned Buicks for for over 30 years and kept my 2005 Le Sabre till now waiting something to suit my needs. Joseph was so helpful in suggesting I try the GMC Terrain when I wasn't happy with any of the Buicks. He allowed me to test drive the vehicle a few times and was so patient, answering every question and any apprehension I had. He is low key, personable and in the end made me and my husband comfortable and happy to finally choose the Terrain. He and his manager, Dan Maisonet, were wonderful at locating a vehicle with all the features I ended up wanting. I would and will recommend both of them to anyone looking to purchase a vehicle. More

Great Dealer Jorge Ramirez was great , his expertise in the finest detail of the vehicle was truly insightful. I appreciate the professionalism and true passion he Jorge Ramirez was great , his expertise in the finest detail of the vehicle was truly insightful. I appreciate the professionalism and true passion he had for automobiles in general. Thank you. More

Cadillac CTS Manager James Greco went over and above to please my husband and I in buying this car. He sat with us and discussed several different cars with us. H Manager James Greco went over and above to please my husband and I in buying this car. He sat with us and discussed several different cars with us. He recommended leasing in order to make this affordable for us. When he heard my husband of over 50 years always desired a Cadillac, he managed to make his dream come true and within our budget. Very pleasant, happy and accommodating. He truly made our day. Our salesman was Jorge Ramirez who was also very pleasant and knowledgeable. He demonstrated the entire car to us as well as transferred the On Star and XM Radio from our trade in to the new car. He went over everything until my husband and I understood how to manage this beautiful car. I would absolutely recommend Kristal Auto Mall to everyone interested in buying a car and we are very pleased that we dealt with Kristal. More

ripoff price make no sence Kristal auto is a ripoff there price are high make no sence if you buying first or lease go to 86st chevy the best price you will get 500% better the Kristal auto is a ripoff there price are high make no sence if you buying first or lease go to 86st chevy the best price you will get 500% better the kristal auto mall no doubt I got 2013 chevy equinox 0 down I pay 345 only kristal auto mall lie allways bout price plus waste lots of time suck service.I will never go to kristal.auto mall because they have.no idea bout price or.the manager is same he should be working in furniture store as well some off his employees 86 st chevy is best on price just go ask for john perez manager thanks More

The Kristal Family of Kings Highway I was very pleased with the service I received at Kristal Auto Mall. The Family was and is vey friendly, courteous, patient, generous, and did I menti I was very pleased with the service I received at Kristal Auto Mall. The Family was and is vey friendly, courteous, patient, generous, and did I mention nice!. They are always on point. When you enter the door you feel right at home. They made me feel like one of the FAMILY. RIGHT ON GUYS AND DOLLS! or should I say brothers and sisters. More

purchased 2014 Cadillac SRX Greg worked hard to match my budget with a vehicle that had the options I required. He was pleasant and never pressured me to go over my budget. Aft Greg worked hard to match my budget with a vehicle that had the options I required. He was pleasant and never pressured me to go over my budget. After the deal was made Greg took the time to demonstrate all the features of the vehicle. He took me on a tour of the service department and introduced me to service manager. He took a lot of extra time in making me familiar with vehicle. I could not have asked for more attention. I don't remember all the names, but everyone I interacted with was great. I'm happy with price and financing. My experience was fantastic. More