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Bical Auto Mall

Brooklyn, NY

4.7
843 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 843 reviews

February 03, 2018

Kristal Auto Mall Offers the best in customer service My husband and I are very pleased with the experience we have had at Kristal auto Mall. They offer outstanding customer service, and give you the per More

by Mrs. Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2018

My experience was very pleasant, respectful and professiona. The staff, especially Mr. Dave George goes out of his way to accommodate my needs for purchasing a car. He is always pleasant and easy to work with. More

by Annette 1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave George
January 24, 2018

Awesome car buying experience The Kristal auto employees teamed up to get me a car deal. I felt like I was sitting in a room full of family members. The hospitality and mannerism o More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamil Quaiser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Maisonet , Jules Sainvil
January 20, 2018

In and out Very professional, and knowledgable about the product. Went beyond the bare minimal for customer satisfaction. The best part is how they make sure al More

by Kenneth Pet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave George
January 18, 2018

Right Price Right Dealership We live in Westchester County. When we were looking to trade in our Acadia for a new one we had to find a dealership in Brooklyn to give us a fantasti More

by Robert Piovesan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jules Sainvil
January 18, 2018

Very helpful and not expensive I ordered customized Cadillac XT5 Platinum for lease. My dealer Mr. Charlie Albanese has been very helpful to make right decision what to chose and wh More

by Valentina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2018

Buying a car Dealer was very helpful and attentive with my purchase, they helped me get a very good deal all the way till the very end. Salesman Jules was very kin More

by DjWolfee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jules Sainvil
January 13, 2018

Great experience I gave this rating because of my salesman Charlie who worked with me to make me feel comfortable and happy with all the decisions I made More

by Spanky 32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2017

Great Charlie was able to answer all my questions. He worked around my schedule to make sure everything ran smoothly. I would definitely recommend him to More

by Alyssa
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2018 -

Bical Auto Mall responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, The Kristal Auto Mall Team

December 24, 2017

Great experience! The people there are very friendly and helpful. Made the experience very easy. The Manager Matthew helped me personally, he was GREAT! Thanks for a pl More

by Nina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Daniels, Greg Hampton, Anthony Arcieri, Matthew Favuzza
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