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Bical Auto Mall
Brooklyn, NY
843 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 843 reviews
March 01, 2018
Wonderful experience It was my first time buying a brand new car and Charlie really worked with me and made the process easy. I will highly recommend Charlie to my family It was my first time buying a brand new car and Charlie really worked with me and made the process easy. I will highly recommend Charlie to my family and friends in the near future. More
by teetee67
Employees Worked With
February 27, 2018
Charles Albanese facilitated leasing another great Traverse Mr. Albanese made the whole process very easy. Must confess the location is nightmarish because of congestion all around, but understand they'll be l Mr. Albanese made the whole process very easy. Must confess the location is nightmarish because of congestion all around, but understand they'll be locating to a better site not far off. His expertise and pleasant helpfulness--winning personality--were a perfect positive for me. More
by Jim
Employees Worked With
February 20, 2018
Job well done! Mr Griff was very knowledgeable and professional..he made me Comfortable with my vehicle purchase Look forward with my next vehicle from Krystal C Mr Griff was very knowledgeable and professional..he made me Comfortable with my vehicle purchase Look forward with my next vehicle from Krystal Cadillac.great job Griff More
by Chip1962
Employees Worked With
Charles Griffin
February 19, 2018
Professional Dave, very professional and Friendly very appreciative person, helping me a lot in other areas. trustworthy , explaining things in a understanding te Dave, very professional and Friendly very appreciative person, helping me a lot in other areas. trustworthy , explaining things in a understanding terms.The guy is Sharp,no beating around the brush. More
by Anthony Hockaday 7
Employees Worked With
Dave George
February 12, 2018
Excellent Very knowledgeable and professional personal. Greg and Matthew made everything fast and simple They are trustworthy and very understandable of you n Very knowledgeable and professional personal. Greg and Matthew made everything fast and simple They are trustworthy and very understandable of you needs This is my second time that I deal with Greg More
by S n C Baque
Employees Worked With
Greg Hampton, Matthew Favuzza
February 11, 2018
Happy with my purchase Dave George was great and even stayed after the dealership closed to explain the features in the vehicle and set up my on star/ phone. Dave George was great and even stayed after the dealership closed to explain the features in the vehicle and set up my on star/ phone. More
by Meely77
Employees Worked With
Dave George
February 11, 2018
1st, 2nd AND 3rd Time’s a Charm! This is the 3rd vehicle I have leased thru Kristal Auto. Terrific doing business with Dave again! He makes everything seamless and so easy! He is very This is the 3rd vehicle I have leased thru Kristal Auto. Terrific doing business with Dave again! He makes everything seamless and so easy! He is very thurough, walks you thru every element of the process and you never leave feeling like you have unanswered questions or doubts. When I am ready for another new car I will be going back to see Dave at Kristal for sure. Thank you Dave!!! More
by Francesca Zaccheo
Employees Worked With
Dave George
February 05, 2018
The best there is! Very happy with the new addition. Charlie is the best. Freindly, helpful, knowledgable, honest and fair. And he made the whole process as easy and s Very happy with the new addition. Charlie is the best. Freindly, helpful, knowledgable, honest and fair. And he made the whole process as easy and smooth as possible. Great experience. More
by Ron
Employees Worked With
February 03, 2018
Good experiance I got the lease I wanted right away and got the car on the following day. My salesman was able to answer all my questions. I got the lease I wanted right away and got the car on the following day. My salesman was able to answer all my questions. More
by harryc
Employees Worked With
February 03, 2018
Very helpful The peope at the dealership were very patient and helpful. When i had gone to the establishment i was very unsure as to wheter to buy a new or used ca The peope at the dealership were very patient and helpful. When i had gone to the establishment i was very unsure as to wheter to buy a new or used car and i was given an unrefusable deal. More
by Bcarol
Employees Worked With
Dave George
