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Bical Auto Mall

Brooklyn, NY

Overview
Employees
Reviews
Vehicles
4.7
859 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 859 reviews

April 15, 2024

Charlie Albanese is amazing and he helped me find what I needed - that’s why for over 9 years he’s is the gentleman I always go to! Thanks Charlie!! More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Kazmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Bical Auto Mall responded

Thank you for sharing your experience, Mike. Your words mean so much to us and they remind us of why we do what we do. We are so thankful for your continued business! Best, The Bical Auto Mall Team

April 15, 2024

Charlie Albanese Is Amazing! He made everything easy - we have been with Charlie for years- More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Bical Auto Mall responded

Thank you for providing this amazing feedback, Mike! Our team appreciates your comments and we hope that you will visit us again soon! Best, The Bical Auto Mall Team

April 03, 2024

Everyone was very helpful and accommodating. If there are any problems in the future, we know that we can rely on your help. More

by Cooknf1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Bical Auto Mall responded

Thanks for your kind words! We appreciate our team here at Bical Auto Mall and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best, The Bical Auto Mall Team

March 29, 2024

Working with Charlie Albanese was a pleasure… he explained everything I needed to know about my new XT5 this was my 5th car from BicalCadillac and looking forward to buy from Charlie again.. service More

by Tiger8907
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trisha Dewan
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Apr 01, 2024 -

Bical Auto Mall responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Charlie’s sales excellence is always consistent, and we're glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Best, The Bical Auto Mall Team

Apr 02, 2024 -

Tiger8907 responded

You’re very welcome … thank you Charlie Albanese for working with me and thank you to Bical Automall… the car is great and I’m enjoying very much…

March 28, 2024

Charlie Albanese is honest, knowledgeable and efficient. All dealings were precise & easy to understand. Highly recommend Charlie & Bical More

by rvalva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Bical Auto Mall responded

We appreciate you for letting others know about your experience working with Charlie! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Bical Auto Mall Team

March 27, 2024

Working with Charlie Albanese made the car leasing experience a pleasure. Efficient and professional. Very easy ! I recommend him to anyone who needs a car! More

by Nancyweismuller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Bical Auto Mall responded

Congratulations on your new vehicle, Nancy. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Charlie was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, The Bical Auto Mall Team

March 25, 2024

Charlie Albanese at Bical is the best. He is knowledgeable and trustworthy. He made the process so easy. More

by Carolyn B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Bical Auto Mall responded

Carolyn, thanks for leaving this wonderful feedback about Charlie! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, The Bical Auto Mall Team

March 25, 2024

Bical auto mall made it very easy to find the car I was looking for and were very helpful More

by damon.ando19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Bical Auto Mall responded

Thank you for leaving us this great review, Damon! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Bical Auto Mall Team

March 23, 2024

Working with Charlie, at Bical Auto Mall, has always been smooth and a pleasure! Thank you! More

by HeatherL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Bical Auto Mall responded

Hi Heather, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Charlie is a great asset and we're thankful to have him on our team. We appreciate your business! Best, The Bical Auto Mall Team

March 22, 2024

Very bad service I am here 5 times to repair my new car 8000 miles on the car in 8 working days I am here nothing yet it’s a lease car still no good iam tired lease expired on April first waiting to bu More

by Toro740
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Ramoutar
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Bical Auto Mall responded

We would like to speak with you directly to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Best, The Bical Auto Mall Team

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