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Bical Auto Mall
Brooklyn, NY
829 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 829 reviews
April 18, 2019
Amazing Customer Service Walking into Bical Auto Mall you are treated like family. The facility is massive and has wonderful amenities to make you feel right at home. Charlie Walking into Bical Auto Mall you are treated like family. The facility is massive and has wonderful amenities to make you feel right at home. Charlie Albanese did an amazing job helping me pick out the used and certified vehicle that was right for me. I received an excellent price and I’m very happy with my 2106 Chevy Traverse. Smitty and Megan helped me with all my finance paperwork and plates. More
by plcapasso
Helpful April 18, 2019
great team, with great prices and dedicated service Worked with a true professional charlie and well established team in helping me to choose the right vehicle for the right price. They were responsible Worked with a true professional charlie and well established team in helping me to choose the right vehicle for the right price. They were responsible, time sensitive and professional. My family and I are extremely satisfied.. More
by Marty Golden
April 16, 2019
Chevy Equinox Our experience with Charlie was great. He was helpful and friendly. Charlie is very knowledgeable about the cars. The purchase process went well and h Our experience with Charlie was great. He was helpful and friendly. Charlie is very knowledgeable about the cars. The purchase process went well and he kept us informed. More
by Lilly & Vinny
Employees Worked With
April 15, 2019
Amazing dealership!! The service was amazing they were very sweet answered all of my questions helped me right there and then to get the insurance for the new whip 1000% The service was amazing they were very sweet answered all of my questions helped me right there and then to get the insurance for the new whip 1000% recommended to anyone searching for car More
by Wilden
April 14, 2019
My Chevy traverse They took my old lease back pretty early and got be into a very nice 2019. Charlie kept on top of everything and was a professional throughout They took my old lease back pretty early and got be into a very nice 2019. Charlie kept on top of everything and was a professional throughout More
by Slickvee
Employees Worked With
April 13, 2019
Wonderful Experience! This was my first visit to this dealership and I have to say I was very impressed. The staff was extremely friendly and courteous. I didn't feel overw This was my first visit to this dealership and I have to say I was very impressed. The staff was extremely friendly and courteous. I didn't feel overwhelmed and suffocated by the sales people. Some salesmen can be extremely pushy and annoying but not here. I think we have found our new best friends as far as car dealerships go LOL. There are a lot of models to choose from so we will be back when the lease is up. Hopefully, the same wonderful staff will be around for us! More
by Alethea
April 12, 2019
Sales person leasing manager Very good and helpful. Personable. Very informative. Answered all my questions. Will definitely recommend Charlie and bical to friends. Convenient to Very good and helpful. Personable. Very informative. Answered all my questions. Will definitely recommend Charlie and bical to friends. Convenient to we’re I live. Totally a great experience More
by Bigjohn619
April 09, 2019
Very helpful and honest! Jason Seigel was so knowledgeable, helpful and courteous. I would definitely recommend him to any friends or family looking for a new vehicle. Very b Jason Seigel was so knowledgeable, helpful and courteous. I would definitely recommend him to any friends or family looking for a new vehicle. Very bright young man! More
by gRap623
April 09, 2019
Amazing Experience From the moment my brother & I walked into the dealership we had the best experience.The entire staff was amazing.Shay was exceptional.I would recomme From the moment my brother & I walked into the dealership we had the best experience.The entire staff was amazing.Shay was exceptional.I would recommend anyone looking for a great car & even better buying experience to Bical. I’m very happy with my car.Thankyou. More
by Mish
April 08, 2019
New Dealership Sales Rep was terrific. Very personable and knowledgeable. Lots of cars on site. Best part, dealership was minutes from my neighborhood. Rockaway chec Sales Rep was terrific. Very personable and knowledgeable. Lots of cars on site. Best part, dealership was minutes from my neighborhood. Rockaway check this place out. More
by RCourt147
Employees Worked With
