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Bical Auto Mall

Brooklyn, NY

4.7
829 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 829 reviews

July 28, 2019

Good Job Despite of the frustrating experience we had on terms of communication with the dealership during the power outage for couple of days, the dealership More

by Charlie3101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick London
Jul 29, 2019 -

Bical Auto Mall responded

Thanks for your kind review and recommendation, Charlie! Regards, The Bical Auto Mall Team

July 27, 2019

Jason Siegel Jason is a very effective sales person. I stopped by this morning to ask questions about my end of lease in November. I walked out of there after thre More

by Giovanna1119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

Bical Auto Mall responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Regards, The Bical Auto Mall Team

July 25, 2019

Jason Siegel Very good sales person. Pleasant approach where I never felt any pressure. I came to window shop and left with an XT5. I would recommend him to famil More

by Ron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

Bical Auto Mall responded

Thanks for choosing our dealership for your automotive needs, Ron! Regards, The Bical Auto Mall Team

July 25, 2019

Charlie Albanese is an experienced car dealer with a ‘no pressure’ sales attitude. He is personable and professional. I have recommended Charlie, and Bi-Cal, to sev More

by MSB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

Bical Auto Mall responded

We're pleased to read that everything went well for you! Thanks, The Bical Auto Mall Team

July 21, 2019

Professionalism at its finest We were very happy with our experience with our purchase of a Chevy Traverse . Dealt with Andrei (Salesperson) which was very knowledgeable about all More

by Rosario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Gesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

Bical Auto Mall responded

Thanks for the great feedback, Rosario! Regards, The Bical Auto Mall Team

July 15, 2019

Charlie albanese is a great guy and made everything work for me. If if it wasn’t for him I would have been at anther dealership More

by ryanhurl713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2019

Excellent Service beyond my expectation Jason was professional. He was indeed very informative. He knew what he had in stock and made excellent suggestions based upon the type of vehicle w More

by Kal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2019 -

Bical Auto Mall responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, The Bical Auto Mall Team

July 10, 2019

Appreciation Charlie works very well with customers, very efficient, timely, understands what customer want/ needs. this is the third car I bought from Charlie. More

by Ping
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2019 -

Bical Auto Mall responded

Ping, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Regards, The Bical Auto Mall Team

July 09, 2019

New Lease I was in the market for a new vehicle, and stopped in Bical Auto Mall and met with Charlie Albanese. Charlie was absolutely great, he showed me the v More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2019 -

Bical Auto Mall responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Regards, The Bical Auto Mall Team

July 08, 2019

New Lease Had a nice experience with the sales and finance groups at Bical in BK. Patrick was patient with all of my questions and helped me find the right car. More

by Gquin513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave George, Patrick London
Jul 14, 2019 -

Bical Auto Mall responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Regards, The Bical Auto Mall Team

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