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Bical Auto Mall

Brooklyn, NY

4.7
837 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 837 reviews

October 21, 2019

Always pleased I always feel well treated. I've gotten all of my cars here for many years. The salesman I work with, Mr. Charlie Albanese is a consummate profession More

by margery tabb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Bical Auto Mall responded

Margery, you have been doing business with Charlie and Bical Auto Mall for years and your review about us is truly appreciated. Take care and happy trails. Best, The Bical Auto Mall Team

October 20, 2019

I had excellent service at Bical AutoMall in Brooklyn I worked with Andrei who was very informative, patient, kind and most of all diligent in working with! He was hands on as he showed the many features More

by Rica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Bical Auto Mall responded

Rica, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Andrei provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Best, The Bical Auto Mall Team

October 19, 2019

Excellent Experience Jason was knowledgeable, professional, efficient and a pleasure to work with. He made this the easiet car buying experience ever! I will highly reco More

by Diromac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Bical Auto Mall responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, The Bical Auto Mall Team

October 12, 2019

Great Experience!!! I had the best experience purchasing my car last month. Charlie was very knowledgeable and made this purchase an enjoyable experience. He answered all More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran Doria
Oct 15, 2019 -

Bical Auto Mall responded

Nicole, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Charlie provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Best, The Bical Auto Mall Team

October 10, 2019

Chevy Jason was a pleasure to work with, straight shooter and very easy to deal with. No beating around the bush. Would highly recommend Bical Auto mall and More

by GTap20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Bical Auto Mall responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming to see us. We hope that we can have the opportunity to work with you again soon. Best, The Bical Auto Mall Team

October 07, 2019

The best auto dealership experience I have ever had. Everyone there was pleasant, honest, helpful, informative, and a pleasure to do business with. I will most definitely buy or lease my next automobi More

by Ed. F
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Gesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Bical Auto Mall responded

Ed, we're thrilled to hear that you've had your best dealership experience ever with us! Please feel free to reach out if you need anything else. Best, The Bical Auto Mall Team

October 07, 2019

Returning and leasing a New Chevy. This is the second lease I have with BICAL and both times I worked with Charlie Albanese. He is extremely helpful and knowledgeable and put me in an E More

by Equinox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Bical Auto Mall responded

Equinox, thank you for your loyalty to our dealership and for taking the time to write this review. Charlie’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Best, The Bical Auto Mall Team

October 05, 2019

Returning lease purchase new lease salesman. Pleasant knowledgeable eager to help with all Questions explained all functions and how to use them very nice experience More

by Jeff
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2019 -

Bical Auto Mall responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Bical Auto Mall, we value our customers and we look forward to seeing you on your next visit. Best, The Bical Auto Mall Team

September 30, 2019

Great Experience, No Hassle! My first time in a Buick Dealership, I was fortunate to be serviced by Jason Siegel. Jason made the experience effortless, no hassles, and I was in an More

by mharris037
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Cassidy
Oct 01, 2019 -

Bical Auto Mall responded

mharris037, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Best, The Bical Auto Mall Team

September 28, 2019

Great dealership- this is my 6th caddy from them in a row - Expert salesman (Charlie) same for service Dept - Anthony & david- I have NO relationship with anyone in this dealership- They have always been very More

by M&M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam bical + people in the service Dept whose names I don’t know ant Robert in the shop & Danny in parts & many others who work there -all friendly & helpful, Anthony Squeo
Oct 01, 2019 -

Bical Auto Mall responded

Hi M&M and thank you! We can't tell you how much we appreciate your customer loyalty! Best, The Bical Auto Mall Team

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