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Bical Auto Mall
Brooklyn, NY
863 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 863 reviews
March 16, 2020
Charlie Albanese did a great job taking care of our Charlie Albanese did a great job taking care of our needs. We were very satisfied with his help. So far we are very happy with our 2 cars Charlie Albanese did a great job taking care of our needs. We were very satisfied with his help. So far we are very happy with our 2 cars More
by Vana3000
Employees Worked With
March 09, 2020
An excellent car shopping experience! Met on the floor by Smitty who introduced us to Andrei an excellent, knowledgeable salesperson who answered all our questions and then some. Was able Met on the floor by Smitty who introduced us to Andrei an excellent, knowledgeable salesperson who answered all our questions and then some. Was able to walk out with a car in 2 days only due to the weekend otherwise it would be the same day. Never in my 25 years of leasing have I seen this! Andrei patiently went over the details of the car, I drove off feeling confident that I had a thorough explanation of the many features. I also met my service consultant Ronald and almost the whole dealership lol, a very welcoming bunch. Mr Bical should be proud. Highly recommend this dealership. More
by Desfra
Employees Worked With
Other Employees :
Smithy ; Ronald and many more I cannot remember
March 06, 2020
Charlie is an awesome guy ,no nonsense not trying to force anything...great guy I call him uncle Charlie now lol wont be disappointed with him!! force anything...great guy I call him uncle Charlie now lol wont be disappointed with him!! More
by italianstallion73
Employees Worked With
February 23, 2020
Excellent service - courteous and efficient Answered Excellent service - courteous and efficient Answered all questions and we were able to drive out with our new Chevy Equinox This was our second ti Excellent service - courteous and efficient Answered all questions and we were able to drive out with our new Chevy Equinox This was our second time leasing with them More
by Bubbe22
Employees Worked With
February 21, 2020
I was in the market for new vehicle, stop into the new dealership on Flatbush Avenue Bical Auto Mall. The product specialist Andrei McKenzie and sales manager Jamil were excellent to work with. They both dealership on Flatbush Avenue Bical Auto Mall. The product specialist Andrei McKenzie and sales manager Jamil were excellent to work with. They both we very professional with helping me on the new 2020 GMC Terrain. I appreciate all there help and making this a awesome experience. More
by mfarrell2530
February 15, 2020
From the beginning of my visit Mr. Austin made me feel From the beginning of my visit Mr. Austin made me feel very comfortable his professionalism and knowledge of what I wanted and the car is available From the beginning of my visit Mr. Austin made me feel very comfortable his professionalism and knowledge of what I wanted and the car is available made me feel that is from beginning to the end he answered all my questions and made me feel like I had a completely satisfying experience I will return to Bical for my next car And hope Mr. Austin is there to help me purchase my next vehicle More
by Michael
Employees Worked With
Austin , Valerie Simmons
February 11, 2020
Charlie Albanese Charlie was a pleasure to work with knowledgable professional,and helpful in finding me a new car and returning my old car.Love the car Charlie was a pleasure to work with knowledgable professional,and helpful in finding me a new car and returning my old car.Love the car More
by johnham28
February 08, 2020
Andrei McKenzie deserves a 5 star review. Andrei made the process so easy and smooth. A pleasure to work with. Would definitely work with him again. 5 stars! Thank you very much Andrei made the process so easy and smooth. A pleasure to work with. Would definitely work with him again. 5 stars! Thank you very much More
by Pharmd07
Employees Worked With
January 28, 2020
I am completely satisfied with the wonderful job and professionalism of Charlie Albanese in helping me get a new lease. I would definitely recommend this dealership as well. professionalism of Charlie Albanese in helping me get a new lease. I would definitely recommend this dealership as well. More
by Maryann fishman
Employees Worked With
January 26, 2020
EXCELLENT SERVICE It was truly a professional and positive experience dealing with Charlie Albanese at BiCal Cadillac in Brooklyn Ha was helpful and honest throughout It was truly a professional and positive experience dealing with Charlie Albanese at BiCal Cadillac in Brooklyn Ha was helpful and honest throughout the process, and his genuine desire to be responsive to my wife and me was very appreciated. He also followed up after our purchase to check to see if we had any questions or concerns. His Service was excellent. More
by Casey
Employees Worked With
