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Bical Auto Mall

Brooklyn, NY

4.7
869 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 869 reviews

April 28, 2020

Great service, staff is very attentive to my needs. I just leased another vehicle from Bical because I was very satisfied with the sale team (Charlie). He worked very hard to find me exactly what I wante More

by Spa10
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2020 -

Bical Auto Mall responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Bical Auto Mall Team

April 18, 2020

Quick, efficient and professional. I was in and out of the dealership in no time. I did a lot of communication by phone and specifications were done ahead of time. Personal and profes More

by stefanjrjulian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Bical Auto Mall responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The Bical Auto Mall Team

March 31, 2020

Perfect! Got me what I wanted at a great price. Test drove the Buick that I liked but, it was a hard ride. As I was told, I would like the Traverse better do More

by george a.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Bical Auto Mall responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Bical Auto Mall Team

March 21, 2020

Excellent Service I want to take a moment and express my gratitude for the great care I received when I recently went to Bical auto Service. The whole experience was as More

by delvallew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Carson Service Advisor and "Frank' Technician
Mar 22, 2020 -

Bical Auto Mall responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Bical Auto Mall Team

March 17, 2020

very knowledgeable and took his time to explain We were very satisfied with Charlie’s knowledge of what we wanted. he took his time to explain the whole leasing procedure with us. I’m would recomm More

by Micasha912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2020 -

Bical Auto Mall responded

We cannot thank you enough for your wonderful review and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Bical Auto Mall Team

March 17, 2020

We were treated great! We have leased our new cars from this company the last 4 times and have always been treated very well. Charlie always calls us to make sure we are h More

by cocoa815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Simmons, Anthony Squeo, Sal Muffaletto
Mar 22, 2020 -

Bical Auto Mall responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, The Bical Auto Mall Team

March 16, 2020

Charlie Albanese did a great job taking care of our Charlie Albanese did a great job taking care of our needs. We were very satisfied with his help. So far we are very happy with our 2 cars More

by Vana3000
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2020 -

Bical Auto Mall responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, The Bical Auto Mall Team

March 09, 2020

An excellent car shopping experience! Met on the floor by Smitty who introduced us to Andrei an excellent, knowledgeable salesperson who answered all our questions and then some. Was able More

by Desfra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Smithy ; Ronald and many more I cannot remember
Mar 10, 2020 -

Bical Auto Mall responded

We cannot thank you enough for your wonderful review of Bical Auto Mall and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Bical Auto Mall Team

March 06, 2020

Charlie is an awesome guy ,no nonsense not trying to force anything...great guy I call him uncle Charlie now lol wont be disappointed with him!! More

by italianstallion73
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Bical Auto Mall responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, The Bical Auto Mall Team

February 23, 2020

Excellent service - courteous and efficient Answered Excellent service - courteous and efficient Answered all questions and we were able to drive out with our new Chevy Equinox This was our second ti More

by Bubbe22
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Bical Auto Mall responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that we made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best, The Bical Auto Mall Team

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