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Bical Auto Mall

Brooklyn, NY

4.7
863 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 863 reviews

June 11, 2020

We love working with Charlie Albanese! He's a great guy and really knows his business! He was able to present us with different options to meet our needs and we loved the final deal we made with him. More

by gngross4
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Bical Auto Mall responded

Thank you for the feedback! We are happy to hear about your positive experience at Bical Auto Mall, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, The Bical Auto Mall Team

June 09, 2020

New location is much more accessible. Nice showroom and waiting room for service sept. Charlie Albanese took good care of returning customers. He listens to what you want and provides. More

by Kaplanme36
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Bical Auto Mall responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, The Bical Auto Mall Team

May 30, 2020

Charlie is a true gentleman; made our purchase incredibly easy even in the midst of the COVID lockdown. Recommend him highly, completely trustworthy, very knowledgeable. More

by CKK
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Bical Auto Mall responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The Bical Auto Mall Team

May 29, 2020

my whole experience with Bical was great ,from the phone call to the signing the paperwork for my new car,Charlie was amazingly helpful totally More

by Lisageorge1028
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Bical Auto Mall responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Bical Auto Mall Team

April 28, 2020

Great service, staff is very attentive to my needs. I just leased another vehicle from Bical because I was very satisfied with the sale team (Charlie). He worked very hard to find me exactly what I wante More

by Spa10
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2020 -

Bical Auto Mall responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Bical Auto Mall Team

April 18, 2020

Quick, efficient and professional. I was in and out of the dealership in no time. I did a lot of communication by phone and specifications were done ahead of time. Personal and profes More

by stefanjrjulian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Bical Auto Mall responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The Bical Auto Mall Team

March 31, 2020

Perfect! Got me what I wanted at a great price. Test drove the Buick that I liked but, it was a hard ride. As I was told, I would like the Traverse better do More

by george a.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Bical Auto Mall responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Bical Auto Mall Team

March 21, 2020

Excellent Service I want to take a moment and express my gratitude for the great care I received when I recently went to Bical auto Service. The whole experience was as More

by delvallew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Carson Service Advisor and "Frank' Technician
Mar 22, 2020 -

Bical Auto Mall responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Bical Auto Mall Team

March 17, 2020

very knowledgeable and took his time to explain We were very satisfied with Charlie’s knowledge of what we wanted. he took his time to explain the whole leasing procedure with us. I’m would recomm More

by Micasha912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2020 -

Bical Auto Mall responded

We cannot thank you enough for your wonderful review and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Bical Auto Mall Team

March 17, 2020

We were treated great! We have leased our new cars from this company the last 4 times and have always been treated very well. Charlie always calls us to make sure we are h More

by cocoa815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Simmons, Anthony Squeo, Sal Muffaletto
Mar 22, 2020 -

Bical Auto Mall responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, The Bical Auto Mall Team

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