Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bical Auto Mall
Brooklyn, NY
869 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 869 reviews
June 20, 2020
Charlie was very professional and honest. I got in my new car in just a few hours with no pressure. The overall impression was much better than I expected having previous multiple encounters with car dealers car in just a few hours with no pressure. The overall impression was much better than I expected having previous multiple encounters with car dealers. More
by mtrimba
Employees Worked With
June 19, 2020
SIMPLY the BEST !! The reason why this dealership works is because it starts with smart, no-nonsense professional salesmen like Charlie A, and brought to fruition under The reason why this dealership works is because it starts with smart, no-nonsense professional salesmen like Charlie A, and brought to fruition under the direction of general manager phil Spoto. other area dealerships should take lessons in serving the public like these men. An experience unequalled anywhere in the country. More
by bigblue1049
June 18, 2020
Charlie Albanese was wonderful to work with, he provided 5 star service! Everything was finished for me when I arrived to pick up my car 5 star service! Everything was finished for me when I arrived to pick up my car More
by merrie.t
Employees Worked With
June 18, 2020
Charlie is the best!!!!!! Charlie was wonderful to work with again. This is my third time leasing a car with him. He was so knowledgeable about my 2021 Trail Blazer. When I cam Charlie was wonderful to work with again. This is my third time leasing a car with him. He was so knowledgeable about my 2021 Trail Blazer. When I came for my car, he explained everything to me. Gail M. Gill More
by ggill2
Employees Worked With
June 17, 2020
Charlie was absolutely wonderful and helpful and I got my car in a few hours. I was a bit disappointed in the amount I got for my trade I. car in a few hours. I was a bit disappointed in the amount I got for my trade I. More
by ppollard
Employees Worked With
June 16, 2020
Charlie Albanese is a very knowledgeable salesman and thorough in his completion of the transaction. He was able to accept my leased vehicle from another dealer and process the final paperwork. thorough in his completion of the transaction. He was able to accept my leased vehicle from another dealer and process the final paperwork. More
by The50sFan
Employees Worked With
June 11, 2020
We love working with Charlie Albanese! He's a great guy and really knows his business! He was able to present us with different options to meet our needs and we loved the final deal we made with him. and really knows his business! He was able to present us with different options to meet our needs and we loved the final deal we made with him. More
by gngross4
Employees Worked With
June 09, 2020
New location is much more accessible. Nice showroom and waiting room for service sept. Charlie Albanese took good care of returning customers. He listens to what you want and provides. waiting room for service sept. Charlie Albanese took good care of returning customers. He listens to what you want and provides. More
by Kaplanme36
Employees Worked With
May 30, 2020
Charlie is a true gentleman; made our purchase incredibly easy even in the midst of the COVID lockdown. Recommend him highly, completely trustworthy, very knowledgeable. easy even in the midst of the COVID lockdown. Recommend him highly, completely trustworthy, very knowledgeable. More
by CKK
Employees Worked With
May 29, 2020
my whole experience with Bical was great ,from the phone call to the signing the paperwork for my new car,Charlie was amazingly helpful totally call to the signing the paperwork for my new car,Charlie was amazingly helpful totally More
by Lisageorge1028
Employees Worked With
