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Bical Auto Mall
Brooklyn, NY
863 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 863 reviews
July 23, 2020
Charlie was great to work with. Charlie was helpful, pleasant, fast, and efficient. He has been in this business for a very long time and knows everything. Would highly recommend. pleasant, fast, and efficient. He has been in this business for a very long time and knows everything. Would highly recommend. More
by ADDeutsch51
July 21, 2020
if your looking to get a cadillac look no other place see Charlie albanese he will help you good get what you want and need got 3 cars from him and enjoy all of them real pro see Charlie albanese he will help you good get what you want and need got 3 cars from him and enjoy all of them real pro More
by mint726
Employees Worked With
July 20, 2020
2020 Cadillac XT5 lease In dealing with the COVID-19 virus and a limited inventory, all things went well considering. Charlie was professional and helpful. I appreciated his In dealing with the COVID-19 virus and a limited inventory, all things went well considering. Charlie was professional and helpful. I appreciated his assistance. More
by hicon4
Employees Worked With
July 03, 2020
purchase of my 2020 Chevy Spark Charlie Albanese who assisted my purchase was a real pro. He was a great help in making my decision. He answered all my questions and then explaine Charlie Albanese who assisted my purchase was a real pro. He was a great help in making my decision. He answered all my questions and then explained in detail the car that i was interested in and looking at. He also was of great help in setting up the car on the date of pickup. I took out a GM Loan and the Finance Department at BiCal was also very helpful. More
by allenspopper
Employees Worked With
June 20, 2020
Charlie was very professional and honest. I got in my new car in just a few hours with no pressure. The overall impression was much better than I expected having previous multiple encounters with car dealers car in just a few hours with no pressure. The overall impression was much better than I expected having previous multiple encounters with car dealers. More
by mtrimba
Employees Worked With
June 19, 2020
SIMPLY the BEST !! The reason why this dealership works is because it starts with smart, no-nonsense professional salesmen like Charlie A, and brought to fruition under The reason why this dealership works is because it starts with smart, no-nonsense professional salesmen like Charlie A, and brought to fruition under the direction of general manager phil Spoto. other area dealerships should take lessons in serving the public like these men. An experience unequalled anywhere in the country. More
by bigblue1049
June 18, 2020
Charlie is the best!!!!!! Charlie was wonderful to work with again. This is my third time leasing a car with him. He was so knowledgeable about my 2021 Trail Blazer. When I cam Charlie was wonderful to work with again. This is my third time leasing a car with him. He was so knowledgeable about my 2021 Trail Blazer. When I came for my car, he explained everything to me. Gail M. Gill More
by ggill2
Employees Worked With
June 18, 2020
Charlie Albanese was wonderful to work with, he provided 5 star service! Everything was finished for me when I arrived to pick up my car 5 star service! Everything was finished for me when I arrived to pick up my car More
by merrie.t
Employees Worked With
June 17, 2020
Charlie was absolutely wonderful and helpful and I got my car in a few hours. I was a bit disappointed in the amount I got for my trade I. car in a few hours. I was a bit disappointed in the amount I got for my trade I. More
by ppollard
Employees Worked With
June 16, 2020
Charlie Albanese is a very knowledgeable salesman and thorough in his completion of the transaction. He was able to accept my leased vehicle from another dealer and process the final paperwork. thorough in his completion of the transaction. He was able to accept my leased vehicle from another dealer and process the final paperwork. More
by The50sFan
Employees Worked With
