Bical Auto Mall

Good feedback very helpful. I would recommend friends to consider doing business with Bical Auto Mall. I would recommend friends to consider doing business with Bical Auto Mall. More

I brought my car in for service Saturday April 13, Oil change and inspection. They called me to say my car needed other service so I said OK. I picked up the car right before closing. When I got home I no change and inspection. They called me to say my car needed other service so I said OK. I picked up the car right before closing. When I got home I noticed scratches on the hood and under the hood the air cleaner outlet duct has this brown crud on it. And when you put the AC on you smell cleaner fluid. So I had to wait until Monday April 15 to call when they opened. Just so you know the car only has 3800 miles on it and I put it away for the winter, so it's never in the snow or the salt on the roads. So I brought the car there Monday April 15 to show them and they said they would get back to me. Nobody calls and every time I call I was told the manager was not in. Today is April 18 and I called and they told me they would call right back to me. I waited and nobody called. So I gave them plenty of time before I had to write this review. I spent over $600.00 so I think I deserve a little courtesy to have this taking care of. You think they would take responsibility and not blame me. when I took my car in I checked it all out, there were no issues but they said that's the way I brought it in. So I told them they lost 2 customers, my wife who needs a car and service and me. And I told them I would never recommend this place they could care less. Don't never buy from this dealership because you will be sorry. More

Charlie Albanese made this the easiest lease I’ve ever done!!! 10/10 service!! I will be leasing my cars with him from now on! Absolutely the best! done!!! 10/10 service!! I will be leasing my cars with him from now on! Absolutely the best! More

I worked with Charlie Albanese and he was great. I felt like I was working with an old friend. He took the time to explain things to me. He was kind, courtesy, friendly, gentleman, professional and I felt like I was working with an old friend. He took the time to explain things to me. He was kind, courtesy, friendly, gentleman, professional and an all around great guy!!!!! More

Charlie Albanese Is Amazing! He made everything easy - we have been with Charlie for years- He made everything easy - we have been with Charlie for years- More

Charlie Albanese is amazing and he helped me find what I needed - that’s why for over 9 years he’s is the gentleman I always go to! Thanks Charlie!! needed - that’s why for over 9 years he’s is the gentleman I always go to! Thanks Charlie!! More

Everyone was very helpful and accommodating. If there are any problems in the future, we know that we can rely on your help. If there are any problems in the future, we know that we can rely on your help. More

Working with Charlie Albanese was a pleasure… he explained everything I needed to know about my new XT5 this was my 5th car from BicalCadillac and looking forward to buy from Charlie again.. service explained everything I needed to know about my new XT5 this was my 5th car from BicalCadillac and looking forward to buy from Charlie again.. service department is also great working with David More

Charlie Albanese is honest, knowledgeable and efficient. All dealings were precise & easy to understand. Highly recommend Charlie & Bical All dealings were precise & easy to understand. Highly recommend Charlie & Bical More

Working with Charlie Albanese made the car leasing experience a pleasure. Efficient and professional. Very easy ! I recommend him to anyone who needs a car! experience a pleasure. Efficient and professional. Very easy ! I recommend him to anyone who needs a car! More