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Bical Auto Mall

Brooklyn, NY

4.7
862 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 862 reviews

August 26, 2020

Very good customer service they treat you like family and as a customer they don’t sell you a car they like you buy a car More

by Wickeddave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Simmons, Sal Muffaletto
Aug 31, 2020 -

Bical Auto Mall responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Bical Auto Mall Team

August 18, 2020

Thank you Charlie A, for helping us fulfill our dream of obtaining a new car. Your professionalism was an unexpected surprise, after having a horrible experience in the past. More

by Godsown1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Bical Auto Mall responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Bical Auto Mall Team

August 18, 2020

Charlie Alabanese, was excellent!! Very knowledgeable and accommodating! From start to finish my experience at Bical was an absolute pleasure! Highly recommend Bical and Charlie Albanese! More

by Dkostandi701
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Bical Auto Mall responded

We cannot thank you enough for your wonderful review of Bical Auto Mall and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Bical Auto Mall Team

August 17, 2020

Charlie was an absolute gentleman to work with.The car leasing experience was easy and a charlie answered all of my questions with no run around .He explained all aspects of the car without hesitation. More

by Grimpy265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Bical Auto Mall responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, The Bical Auto Mall Team

August 15, 2020

They made everything so easy. It was the best process I’ve ever had buying a new car. Thanks so much for all the great service More

by Bullochsaaa
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Bical Auto Mall responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, The Bical Auto Mall Team

August 15, 2020

This is my second time leasing a vehicle from Bical. They are very nice and knowledgeable. Charlie was a wonderful sales man and went above and beyond to make me comfortable. He even mailed me a letter I had More

by Detienne567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Bical Auto Mall responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Charlie and our team were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The Bical Auto Mall Team

August 14, 2020

Best first dealership experience Today was my first time in a dealership to finance my first car and Andrei was by far amazing and he made the whole experience smooth and easy, after More

by Tsmall1isunique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Bical Auto Mall responded

Thanks for your outstanding review! I'm very happy to hear that Andrei was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, The Bical Auto Mall Team

August 11, 2020

Streamlined, efficient and friendly service Charlie was helpful from the very beginning when we spoke on the phone. He had everything ready for when I came for the car. Very streamlined efficien More

by arandee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Bical Auto Mall responded

Arandee, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Bical Auto Mall satisfied. We are very appreciative of your 5-star review! Best, The Bical Auto Mall Team

August 08, 2020

Excellent Buying Experience Saw a 2017 Cadillac CT6 on one of the online car trader sites and sent an email inquiring about it. The very next morning Charlie from Bical called me More

by AndyDrums
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayan Kazmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Worked with a gentleman in finance who made me a great deal on an extended warranty and interest rate, did not get his name
Aug 12, 2020 -

Bical Auto Mall responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Bical Auto Mall was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, The Bical Auto Mall Team

August 07, 2020

Charlie was fantastic he made the sale just perfect. He delivered the new car and picked up the old one and now I’m driving my brand new Blazer. A wonderful dealership to deal with thanks again. More

by pbrosen1157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Squeo, Sal Muffaletto
Aug 12, 2020 -

Bical Auto Mall responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Charlie assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, The Bical Auto Mall Team

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