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Bical Auto Mall

Brooklyn, NY

4.7
869 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 869 reviews

November 27, 2020

Charlie Albanese is the BEST. He looks for every discount he can give you to get the best price. He quick and had my car in 2 days. This is the 6th car Charlie has sold to me or a family member. Charlie THAN More

by TM2861
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Bical Auto Mall responded

You have been doing business with Charlie and Bical Auto Mall for years and your review about us is truly appreciated. Enjoy your new vehicle that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Best, The Bical Auto Mall Team

November 21, 2020

Bical Auto Mall is the most efficient and professional car dealership I have ever dealt with. Charles Albanese is a true professional Sales Rep with expert knowledge and dedication to my entire family and More

by johnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Squeo
Nov 25, 2020 -

Bical Auto Mall responded

We really appreciate your feedback, John. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. All the best, The Bical Auto Mall Team

November 16, 2020

Never dealt with a more efficient and familyrealitivelike rep! Has a striking resemblance to George Costanza of Seinfeld episodes, but serves like he owns stock in GM and wants to see it rise and split by h More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Bical Auto Mall responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, The Bical Auto Mall Team

November 13, 2020

Charlie Albanese was a pleasure to work with.He is Charlie Albanese was a pleasure to work with. He is personable, honest, super efficient and very easy to work with. I highly recommend Charlie Alban More

by Kfox450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Bical Auto Mall responded

We cannot thank you enough for your wonderful review of Bical Auto Mall and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Bical Auto Mall Team

November 10, 2020

Very friendly and insightful. Charlie was very helpful when it came to finding me the car that was right for and my budget. I highly recommend them. More

by jose.orea.15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Bical Auto Mall responded

We cannot thank you enough for your wonderful review of Bical Auto Mall and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Bical Auto Mall Team

November 08, 2020

Love it. My third lease from them Charlie Albanese is amazing. He’s helped me in the past and will continue to go him in the further. Send all my friends and family there and to him. More

by Lilones813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Bical Auto Mall responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The Bical Auto Mall Team

October 22, 2020

This is the only place I shop for cars. Just leased my 4th vehicle from them. From the time you walk through the doors, you know you will be treated with respect. As long as Charlie is my salesman, I know More

by Ira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Squeo
Oct 27, 2020 -

Bical Auto Mall responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The Bical Auto Mall Team

October 16, 2020

Carlie Albanese is the best in the business , from the ordering process until delivery he kept in contact with me and let me know what was going on. He's very honest and very patient and make the buying More

by nrk619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Gesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Squeo
Oct 21, 2020 -

Bical Auto Mall responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Carlie was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Kind regards, The Bical Auto Mall Team

September 28, 2020

Charles was very helpful and addressed my needs, he explained the vehicle and demonstrated all its Features. I would definitely recommend him to others anytime. More

by Pngautosales
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Bical Auto Mall responded

We loved reading this review! Happy customers are our aim, and it appears Charles really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Best, The Bical Auto Mall Team

September 28, 2020

Amazing customer service and stewardship by Charlie Albanese. Old school courtesy and professionalism. He was patient with my hesitations about models and timing. I never felt rushed. You can tell he l More

by andres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Bical Auto Mall responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Bical Auto Mall Team

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