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Bical Auto Mall

Brooklyn, NY

4.7
837 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 837 reviews

July 31, 2020

Charlie was outstanding, very patient and courteous. He is one of the best seller. Will recommend my friends to him. Well done Charlie and keeps the good work. More

by Jacquesdonis2
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital AirStrike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Simmons, Sal Muffaletto
Aug 04, 2020 -

Bical Auto Mall responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Bical Auto Mall satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Best, The Bical Auto Mall Team

July 28, 2020

Great service! Charlie is a fantastic dealer! He's incredibly hard working and has a wonderful sense of humor. I went into the dealer thinking I was going to buy the More

by lrubino914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Bical Auto Mall responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Charlie was able to meet your needs. At Bical Auto Mall, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, The Bical Auto Mall Team

July 28, 2020

Charlie was a pleasure to work with. From beginning to end of the car buying process, Charlie was there for us and answered any questions that we had. I will be happy to return to him again for a future b More

by Grimpy265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Bical Auto Mall responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Charlie was there to provide you with such exceptional service! Thank you again and congratulations on your new car. We hope to see you again soon! Best, The Bical Auto Mall Team

July 23, 2020

Charlie Albaneses personally delivered my brand new Terrain. He was wonderful helping me get acclimated to my new Terrain. He would be the salesman to see if you are interested in a new vehicle. More

by lscshop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Genser
Jul 28, 2020 -

Bical Auto Mall responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Bical Auto Mall Team

July 23, 2020

Charlie was great to work with. Charlie was helpful, pleasant, fast, and efficient. He has been in this business for a very long time and knows everything. Would highly recommend. More

by ADDeutsch51
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Bical Auto Mall responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Bical Auto Mall Team

July 21, 2020

if your looking to get a cadillac look no other place see Charlie albanese he will help you good get what you want and need got 3 cars from him and enjoy all of them real pro More

by mint726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Bical Auto Mall responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your next vehicle. It's fantastic to know Charlie helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! Best, The Bical Auto Mall Team

July 20, 2020

2020 Cadillac XT5 lease In dealing with the COVID-19 virus and a limited inventory, all things went well considering. Charlie was professional and helpful. I appreciated his More

by hicon4
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Bical Auto Mall responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Bical Auto Mall Team

July 03, 2020

purchase of my 2020 Chevy Spark Charlie Albanese who assisted my purchase was a real pro. He was a great help in making my decision. He answered all my questions and then explaine More

by allenspopper
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Bical Auto Mall responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Bical Auto Mall Team

June 20, 2020

Charlie was very professional and honest. I got in my new car in just a few hours with no pressure. The overall impression was much better than I expected having previous multiple encounters with car dealers More

by mtrimba
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Bical Auto Mall responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Bical Auto Mall! Best, The Bical Auto Mall Team

June 19, 2020

SIMPLY the BEST !! The reason why this dealership works is because it starts with smart, no-nonsense professional salesmen like Charlie A, and brought to fruition under More

by bigblue1049
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Bical Auto Mall responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Bical Auto Mall Team

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