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Bical Auto Mall

Brooklyn, NY

4.7
837 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 837 reviews

August 15, 2020

They made everything so easy. It was the best process I’ve ever had buying a new car. Thanks so much for all the great service More

by Bullochsaaa
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Bical Auto Mall responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, The Bical Auto Mall Team

August 14, 2020

Best first dealership experience Today was my first time in a dealership to finance my first car and Andrei was by far amazing and he made the whole experience smooth and easy, after More

by Tsmall1isunique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Bical Auto Mall responded

Thanks for your outstanding review! I'm very happy to hear that Andrei was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, The Bical Auto Mall Team

August 11, 2020

Streamlined, efficient and friendly service Charlie was helpful from the very beginning when we spoke on the phone. He had everything ready for when I came for the car. Very streamlined efficien More

by arandee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Bical Auto Mall responded

Arandee, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Bical Auto Mall satisfied. We are very appreciative of your 5-star review! Best, The Bical Auto Mall Team

August 08, 2020

Excellent Buying Experience Saw a 2017 Cadillac CT6 on one of the online car trader sites and sent an email inquiring about it. The very next morning Charlie from Bical called me More

by AndyDrums
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayan Kazmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Worked with a gentleman in finance who made me a great deal on an extended warranty and interest rate, did not get his name
Aug 12, 2020 -

Bical Auto Mall responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Bical Auto Mall was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, The Bical Auto Mall Team

August 07, 2020

Charlie was fantastic he made the sale just perfect. He delivered the new car and picked up the old one and now I’m driving my brand new Blazer. A wonderful dealership to deal with thanks again. More

by pbrosen1157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Squeo, Sal Muffaletto
Aug 12, 2020 -

Bical Auto Mall responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Charlie assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, The Bical Auto Mall Team

August 06, 2020

Great service, attentive to my needs as I needed to get in and out as quickly as possible because work in healthcare when something minor was off with the car it was fixed promptly the next day no question More

by Drmiller34
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Bical Auto Mall responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Bical Auto Mall Team

August 04, 2020

Arrangements were made easy by Charlie Albanese at Bical. Charlie Albanese made all arrangements for our new lease easy and took care of our return on old lease. He was very professional in all aspects of th More

by sharynking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Bical Auto Mall responded

We cannot thank you enough for your wonderful review of Bical Auto Mall and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Bical Auto Mall Team

August 04, 2020

Extremely satisfied with our purchase. My wife and I are very happy. Charlie Albanese is a true professional and very helpful. I would highly recommend his services to anyone looking to purchase a vehicle More

by anthonypalmiotto
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Bical Auto Mall responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Bical Auto Mall Team

August 02, 2020

Charlie was extremely nice and knowledgeable. He was able to get us exactly what we were looking for and got everything done very quickly. He was very helpful and I would highly recommend him. More

by Cquigney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2020 -

Bical Auto Mall responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Bical Auto Mall Team

August 01, 2020

Charlie A. made my lease return seamless. He also worked with me with a new car lease and made the process quick and easy. This is my 2nd lease with Bical and wouldn’t want to go to anywhere else. More

by Olga S.
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2020 -

Bical Auto Mall responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Bical Auto Mall Team

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