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Bical Auto Mall

Brooklyn, NY

4.7
861 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 861 reviews

March 02, 2021

Charlie Albanese is the best! He knows his stuff and goes the extra mile. He makes the process smooth and easy. I Will Certainly ask for Charlie for our Next Car! More

by Blazer724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Bical Auto Mall responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Best, The Bical Auto Mall Team

February 27, 2021

The most stress free car buying experience I’ve ever had was at Bical Auto Mall. Charlie was my sales rep and he was knowledgeable and pleasant throughout the entire process. He wasn’t pushy and took his ti More

by meg.mcgoorty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Bical Auto Mall responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Charlie was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, The Bical Auto Mall Team

February 25, 2021

My wife and I have purchased or leased approximately 20 vehicles from Charles Albanese for over twenty years. This going back to when Charlie owned the Rockland County Chevy Dealership in Haverstraw, NY. More

by peterstevensinc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Bical Auto Mall responded

Peter, you have been doing business with Charles and Bical Auto Mall for years and your review about us is truly appreciated. Enjoy your new vehicle that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Best, The Bical Auto Mall Team

February 23, 2021

Charlie & dealership always go above and beyond. My family very well satisfied in every aspect. We have been purchasing multiple vehicles for the past 15 years & will continue to do so. More

by Mm
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Bical Auto Mall responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Charlie and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Best, The Bical Auto Mall Team

February 20, 2021

Charlie Albanese is the best! My family has been getting our cars from him for years. He knows his stuff and goes the extra mile. He makes the process smooth and easy. More

by Carolyn B
Customer Service
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Bical Auto Mall responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, The Bical Auto Mall Team

February 11, 2021

This is the second time I have worked with Charlie Albanese and he is really great. He completed most of the paperwork and leg work before I went into the dealership since I knew exactly what I wante More

by loumor11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Bical Auto Mall responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, The Bical Auto Mall Team

February 07, 2021

A Dealership is a dealership what separates Bical is it staff. My salesperson is constantly busy but! manages to squeeze in time for his customers. Try Charlie for your next car an be pleased. More

by labmetro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Simmons, Anthony Squeo
Feb 10, 2021 -

Bical Auto Mall responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Best, The Bical Auto Mall Team

January 26, 2021

Charlie Albanese. One of the best if not the best. He’s a must go to for any leasing needs. Extremely happy with my 2021 Chevy Blazer Redline Edition. More

by GMTECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Bical Auto Mall responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Bical Auto Mall! Best, The Bical Auto Mall Team

January 22, 2021

Charlie was excited helpful and I am very happy with my new Equinox. I will always let Charlie help me with my choices again too More

by dianebstarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Squeo
Jan 27, 2021 -

Bical Auto Mall responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Bical Auto Mall! Best, The Bical Auto Mall Team

January 18, 2021

Great salesman, personable and friendly. A pleasure to deal with. Made my car experience simple and worked with the budget I give him. He been my salesman for the past 6 years. More

by Alyssa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Bical Auto Mall responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The Bical Auto Mall Team

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