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Bical Auto Mall
Brooklyn, NY
860 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 860 reviews
April 27, 2021
Made it pleasant & easy the buying process. No pressure stright foward like working with one big family. Couldn't be much happier with everyone who help close the deal...thx's Bi Cal Auto Mall stright foward like working with one big family. Couldn't be much happier with everyone who help close the deal...thx's Bi Cal Auto Mall More
by Joe
Employees Worked With
Other Employees :
Dave Chin
April 15, 2021
charlie is the best!!!!!!Unbelievable service friendly and outstanding professionalisms. would highly recommend this dealership to all my friends and family. white glove service all the way and outstanding professionalisms. would highly recommend this dealership to all my friends and family. white glove service all the way More
by SalsRangeSport
Employees Worked With
April 13, 2021
charlie Albanese was super great with assisting us with our new purchase. This was our first time leasing and the process was so easy thanks to charlie. our new purchase. This was our first time leasing and the process was so easy thanks to charlie. More
by Kerryjojo
Employees Worked With
April 01, 2021
Excellent service, the sales staff was patient and friendly. Good great, helpful, knowledgeable kind helpful awesome Charlie was extremely helpful and friendly. He took the time to show me how to oper friendly. Good great, helpful, knowledgeable kind helpful awesome Charlie was extremely helpful and friendly. He took the time to show me how to operate the vehicles functions. More
by Kennethmccrae
March 23, 2021
I wish I could give this dealership/leasing manager more stars. It was an extremely seamless, smooth and pleasant experience. From the first phone call to the second I drove off the lot in my new vehicle, I stars. It was an extremely seamless, smooth and pleasant experience. From the first phone call to the second I drove off the lot in my new vehicle, I cannot stress enough the ease and experience of this pleasant process. Charlie Albanese was our leasing manager and he made us feel like family. He was personable and extremely knowledgeable, regardless of the questions we had asked. He made the seemingly long waiting period feel like 5 minutes. The dealership was spotless and accommodating, considering all the COVID restrictions. When the paperwork was all signed and completed and the car was ready to drive home, Charlie took his time to show us the ins and out of the car, set up any service available and answer all last minute questions. 10/10 highly recommend this dealership and more specifically, this leasing manager. You will not be disappointed. More
by R Gravina
Employees Worked With
March 14, 2021
Bical Auto Mall and Charlie Albanese are the best in the business. I have been dealing with them for over 30 years and will always recommend them. business. I have been dealing with them for over 30 years and will always recommend them. More
by johnct5
March 13, 2021
I was very pleased with the professional atmosphere. Because my car was a special order and took some time to arrive, I was called periodically with updates. ( It’s being built, it left the facto Because my car was a special order and took some time to arrive, I was called periodically with updates. ( It’s being built, it left the factory.......). Very happy my whole car buying experience. More
by mcaiazzo1
March 09, 2021
Excellent customer service, always get a great deal, have been leasing with them since 1995. Would always recommend them to anyone looking for GM vehicles. been leasing with them since 1995. Would always recommend them to anyone looking for GM vehicles. More
by agarafalo
March 09, 2021
This was my first time purchasing a car. My family has been a part of the Bical Auto Mall family for 30 years. It was such a great experience. Charlie Albanese explained everything and was very patient w been a part of the Bical Auto Mall family for 30 years. It was such a great experience. Charlie Albanese explained everything and was very patient with me. I understand why my family comes back here all the time. Thank you for everything! More
by Mico
March 02, 2021
Charlie Albanese is the best! He knows his stuff and goes the extra mile. He makes the process smooth and easy. I Will Certainly ask for Charlie for our Next Car! the extra mile. He makes the process smooth and easy. I Will Certainly ask for Charlie for our Next Car! More
by Blazer724
Employees Worked With
