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Bical Auto Mall

Brooklyn, NY

4.7
859 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all ...
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 859 reviews

September 27, 2021

The people at Bical are professional and knowledgeable. Due to the chip shortage, they did not have many cars available but were very sympathetic about the situation. More

by George M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Kazmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Bical Auto Mall responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Bical Auto Mall Team

September 25, 2021

Charlie Albanese worked very hard to obtain a new vehicle for me in this tight supply of new cars. More

by Jbehanpa1
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Bical Auto Mall responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Bical Auto Mall Team

September 25, 2021

He is very accommodating and helpful. He is quick to act and answers all our questions attentively. More

by laurence
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Kazmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Bical Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Bical Auto Mall Team

September 22, 2021

Ali was great. Fast easy and quick service. Love my truck. Thank you so much. More

by Edwardsp1000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Kazmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Bical Auto Mall responded

We appreciate the kind words, Edwards. We look forward to seeing you again in the future! Best, The Bical Auto Mall Team

September 20, 2021

Friendly, ,helpful,great customer service my sale person charlie was very knowledgeable and went into every detail.. great experience 👍 👌 More

by jandfmuniz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Bical Auto Mall responded

Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your experience enjoyable.If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, The Bical Auto Mall Team

September 16, 2021

Charlie is so professional and a joy to work with. The GodSquad wanted to go with someone local to get our mobile unit and he made everything go as smooth as possible. We are extremely happy and can't wai More

by The 67th Precinct Clergy Council
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Bical Auto Mall responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The Bical Auto Mall Team

August 31, 2021

Leased another Tahoe from this great dealership. Charlie Albanese once again made everything smooth and pleasant for me. I was in and out very quick and this was a great experience as always. More

by rje
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Bical Auto Mall responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The Bical Auto Mall Team

August 31, 2021

The dealership is very clean. You are greeted once you walk. The staff is very cordial. My sales person Charlie Albanese was excellent. He respected my time and my opinions. He returned my calls in a ti More

by Mmjl3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delano Ashmeade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Bical Auto Mall responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, The Bical Auto Mall Team

More
August 09, 2021

Charlie is the best in the world! Always professional, wonderful to work with, very communicative, and always a joy! Wish everyone we worked with are as great as Charlie! More

by tedrzz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Bical Auto Mall responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Best, The Bical Auto Mall Team

August 07, 2021

Run from this placeScam artists They will try to sell Run from this place Scam artists They will try to sell you stinky 7 year old car that should cost 7k for 23k. More

by Kingrudy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Courtney Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Bical Auto Mall responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact our Customer Relations Mgr. @ 718-484-6901 Ext 1131 at your earliest convenience so we can discuss your experience and learn more. We look forward to hearing from you.

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