Back

Bical Auto Mall

Brooklyn, NY

4.7
869 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
Contact Dealership

2859 Flatbush Avenue

Brooklyn, NY

11234

Directions

By Type

Showing 869 reviews

March 07, 2022

Clean. Child friendly. Offers coffee and treats. Has everything on premises needed to make a purchase. More

by Ruth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Bical Auto Mall responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, The Bical Auto Mall Team

February 28, 2022

We had the pleasure to deal with Charlie who was fantastic. He made the process simple and worked on getting us everything we wanted. More

by Mikeyg219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Bical Auto Mall responded

Thank you for this amazing review! We really appreciate your business. Best, The Bical Auto Mall Team

February 26, 2022

I had to turn in my car because the lease was up and the salesman Charlie made everything so smooth. When i got there my new car was already just had to sign papers and that was it!! More

by chankers1104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Bical Auto Mall responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, The Bical Auto Mall Team

February 24, 2022

Our current lease was due to expire and we were looking for a change. New car shopping can be stressful, but after meeting with Charlie Albanese at Bical Auto Mall, we knew we had come to the right place! More

by dianeaiello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Bical Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Bical Auto Mall Team

February 24, 2022

Charlie Albanese is courteous and efficient at his job. We will continue to recommend him. More

by Granatstein
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Bical Auto Mall responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Bical Auto Mall Team

February 21, 2022

Charlie Albanese was a great sale man. He worked with us and it was a great help. Definitely going back to get another car from Charlie. He also sent an email to make sure everything was g More

by Anordbo92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Bical Auto Mall responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, The Bical Auto Mall Team

February 18, 2022

Incredible experience overall! Shay at Bical Auto Mall made purchasing a vehicle out of state super easy. Megan in finance and Used Car Manager Pete were both incredibly helpful as More

by Austin Goveia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayan Kazmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter- Used Car Manager
February 15, 2022

Charlie is the best! ! Always so helpful and always sets me up with the best. I wouldn’t work with anyone else More

by Samanthasusca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Bical Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Bical Auto Mall Team

February 15, 2022

My wife & I came in for service for our vehicles with David Gore & I reached out to Charlie Albanese who took the time to listen at what I wanted to do & end up with a new 2022 new car Charlie is a grea More

by MrClinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Bical Auto Mall responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Bical Auto Mall Team

February 08, 2022

Charlie was a very knowledgeable and helpful my lease with going to expire spoke with Charlie a few months before advised me of all my options kept me informed of all cars I may be interested in in deale More

by jimmt649
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Bical Auto Mall responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Charlie was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, The Bical Auto Mall Team

...
26
...